Dear ashleygilmo,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Club Player Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Could you please confirm if all deposits you made to the casino were received on your casino account in the end?
Do I understand correctly the deposits you made to the casino were 45.88; 47.07 and 47.03 USD (with transaction fees)?
Do I understand correctly you played down your deposited funds entirely?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear ashleygilmo,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Club Player Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
Could you please confirm if all deposits you made to the casino were received on your casino account in the end?
Do I understand correctly the deposits you made to the casino were 45.88; 47.07 and 47.03 USD (with transaction fees)?
Do I understand correctly you played down your deposited funds entirely?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas