Club Player Casino Review

The player from the US won from a bonus, but his winnings were confiscated. After a closer examination, we ended up rejecting this complaint as there is sufficient evidence the player has breached the casino's bonus terms and conditions by claiming multiple No deposit bonuses without a real money deposit between them.

The player ''YAZOOGUY'' raised a complaint concerning delayed withdrawals. The casino representative was cooperating and the casino was paying the withdrawals out. The player was missing 2 withdrawals but did not reply if the casino paid him the missing amount or not. Supposedly, the player was paid in full.

The player's unable to withdraw her balance as she registered from a restricted country. After some discussion, the casino and the player managed to come to an agreement and the complaint was resolved.

The player from the US is experiencing difficulties withdrawing her winnings due to ongoing verification. We rejected the complaint because the player failed to comply with the casino's bonus T&Cs, specifically free bonuses, and breached the "bonus to deposit ratio".

The player from Tennessee has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the US was experiencing difficulties withdrawing her winnings due to ongoing verification. We contacted the casino, the casino representative recommended to upload other documents and to make a verification deposit, then the account was verified and the player was able to withdraw her winnings. The complaint was closed as resolved.

The player from the US has been experiencing difficulties withdrawing her winnings due to ongoing verification. The complaint was rejected because the player didn't respond to our messages and questions.

The player struggles to withdraw his balance due ongoing verification. The complaint was rejected because the casino provided us with the relevant evidence showing that the bonus terms hadn't been met by the player in order to be eligible for withdrawal, along with the fact that the player breached the casino's T&Cs by providing fraudulent documents for verification.

The player from Arizona has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The casino representative reacted to the complaint, but we haven't received any response from the player so we were not able to proceed with resolving. The complaint was rejected.

The player from South Africa is complaining about the lengthy verification process. The complaint was rejected because the casino provided us with the relevant evidence of multiple accounts created by the player with the same personal data, using the free bonuses in all of them.

The player from the United States has been accused of opening multiple accounts. We analyzed the information received from the casino and came to a conclusion that the casino behaved in accordance with its terms, so we were forced to reject the complaint.

The player from the United States has requested a withdrawal. Unfortunately, the payment seems to be delayed. We rejected the complaint because the player didn't respond to our messages and questions.

The player from the United States has requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, winnings hadn't been received yet and the account seemed to be blocked. The casino responded and stated that they would look into the situation. Shortly after this, the player regained access to their account. The casino responded again and advised that the payment had since been made via bitcoin. The player confirmed this and so the complaint was resolved.

The player from United States is experiencing difficulties withdrawing his Free Chip winnings due to ongoing verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from United States is experiencing difficulties withdrawing his winnings due to ongoing account verification. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Spain is experiencing difficulties withdrawing his funds due to limited availability of payment methods. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Japan has requested a withdrawal six months ago. Unfortunately, the payment is still pending since. The casino informed us that the player breached the terms and conditions of the no deposit bonus he received. Even though we have agreed on compromise solution with the casino, the player stopped responding and we were forced to close the complaint as 'resolved'.

The player from US isn’t satisfied with the casino’s services. The casino tried to guite the player to complete the verification process, however the player stopped responding and although we've assumed that the complaint was resolved, we were forced to reject it.

The player 'northridgemaster' won $100 playing with a bonus, but has been unable to make a withdrawal. He has tried to contact the casino repeatedly but had no response. The casino has also neglected to reply to the mediator.

The player from United States had her withdrawal delayed for almost three weeks and account seems to be blocked without further explanation. The complaint was rejected as the player created multiple accounts in the casino, thus breached their terms anad conditions.

The player from Austria has been experiencing difficulties withdrawing his No Deposit bonus winnings. Subsequently, his account was blocked. We rejected the complaint because the player didn't respond to our messages and questions.

The player from United States has requested withdrawals three months ago. They have been pending since. Player got the first part of winnings in form of installment, so we consider this case as resolved.

Player had been waiting for 2monts for his 100$ withdrawal. Every week casino canceled the withdrawal for a reason of missing documents. The player was completely sure that he had sent all the documents but the casino did not respond to his email. The casino responded at askgamblers that the withdrawal request was being processed. No more update since, it has probably been paid.

The player complained that 16 days after they had requested a withdrawal and sent all the necessary documents for verification, the casino was still not responding. The people from the forum told the player that they had been well aware of the reputation of the casino before they started to play there. There is no further information available.

The player complained the casino wouldn't approve his winning of 100$ that came from a free chip bonus. The casino said he had already had an account registered with them back in 2002 and had used a free chip bonus already. The player said that in 2002 he had a different address and didn't have a qualifying age to play. This is an uncertain case.

The player from the United States has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. After we contacted the casino, its representative promised to look into the matter to assist the player. In the next few days, the player informed about finally getting the payment, therefore we closed the complaint as resolved.

The player from South Africa is complaining about the lengthy verification process. The casino replied and stated that they had received the documents and that the player's account was now verified. The casino further asked for a payment method to use to process the player's withdrawal. The player provided this, and after some time, received their payment. Consequently, the complaint was closed as 'resolved'.

The player from United States had been waiting for her withdrawal for over a month before she submitted the complaint. The casino representative informed us the payment was processed and sent to the player's Bitcoin wallet. Two weeks later, the player confirmed she received the payment. The complaint was closed as 'resolved'.

The player from United States has requested withdrawal a month ago. Unfortunately, the payment hasn’t been received yet. After some delays the player was able to receive her funds and the complaint is resolved.

The player from the US has been experiencing a delayed withdrawal approval since submitting a request in June 2023. They provided all necessary verification documents, and despite receiving approval, their withdrawal was later denied without explanation. The player resubmitted a withdrawal request and was seeking help in resolving the issue. We got in touch with the casino representative, and after he checked the issue internally, the player was informed about her withdrawal finally processed from the casino's side. After that, they confirmed receiving the money, so we closed the complaint as resolved.

The player from the US requested a withdrawal in April. It has not been processed yet. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully

The player from Japan was struggling to complete her account verification. We contacted the casino and got the information that the player hadn't added a valid payment method when requesting for a withdrawal. The player shared her Bitcoin address so the casino representative was able to add this to her account. The winnings were finally paid out, so we closed the complaint as resolved.

The player from Texas has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player has confirmed receipt of the payment, so we closed this complaint as resolved.

The player from the United States has requested her first withdrawal almost one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from Pennsylvania submitted a withdrawal request less than two weeks prior to contacting us. The casino informed us they paid the winnings and the player. The player confirmed he received the winnings.

The player from Switzerland has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The player has confirmed that he has received the payment, so the complaint was resolved.

The player from United States had been waiting for their two withdrawals to be processed for more than three weeks before submitting the complaint. Four weeks later, the player informed us that the withdrawals had been processed and successfully received. Sťažnosť bola uzavretá ako „vyriešená“.

The player from the United States is having trouble making a withdrawal. Despite being assured via live chat that there are no problems with the account, the funds keep being returned to the play account without any explanation or email notification from the casino. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from United States had been struggling to withdraw their winnings for three weeks before submitting the complaint. The complaint was resolved. The player received their winnings 2 months later.

The player from New York has been waiting for a withdrawal of $50 for two weeks. Despite contacting the casino several times and being assured the request was in the queue, the player's withdrawal request has not been processed. We got in touch with the casino representative and he promised to assist in the matter. A couple of days later, the player informed us that the winnings were received so the complaint was closed as resolved.

The player from the United States has requested a withdrawal more than one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

The player struggled to withdraw his balance as the casino is keep requesting new documents. After contacting the casino, we found out that the player's withdrawal has been finally approved and he successfully received the winnings so the complaint is marked as resolved.

The player from the US has been waiting for his winnings since November. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player's withdrawal was delayed as the casino changed his payment method without any prior notice. The casino stated that the payment had been sent by check as this was the method used for previous withdrawals. However, the check was never received. After some time, the casino stated that they had canceled the payment by check due to the delays and would reissue the payment via Bitcoin. The player then received payment, although it seems some fees were applied without explanation. At this point, the player stated that they considered the matter to be resolved.

The player from the US is experiencing difficulties withdrawing her winnings. Her withdrawal requests have been declined. The casino arranged for a check to be issued to the player. The player confirmed it was received and the issue is resolved.

The player from the United States has requested a withdrawal ten days prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

The player from the US was trying to withdraw his winnings since February. The player was contacted by a responsible person representing the casino and was allowed to withdraw via Bitcoin. The complaint is resolved.

The player from United States has requested a withdrawal almost two months ago. It has been pending since. After some time after the complaint was submitted, the withdrawal was payed to the player and the issue is resolved.

The player from United States is experiencing difficulties withdrawing his funds due to limited availability of payment methods and ongoing verification. After communication he got paid his winnings through Bitcoin.

The player from United States was assured by the casino that the winnings have been sent to her account three weeks ago. Unfortunately, she has never received any funds. Player’s complaint has been resolved successfully.

The player from the United States has requested several withdrawals. Unfortunately, the payments seem to be delayed. Player stopped responding to our question therefore the complaint was rejected. The issue has been resolved successfully.

The player from the United States has requested a withdrawal. Unfortunately, the payment seems to be delayed. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds in the end. The Player’s complaint has been resolved successfully.

The player from the United States had requested a withdrawal more than one month prior to submitting this complaint. He received the payment approximately 6 weeks after the withdrawal request was made. The complaint is resolved.

The player from the US was struggling to withdraw her winnings. The casino was paying the player in increments, but the processing of the payments on the casino's side was rather slow. More than two months after submitting the complaint, the player confirmed she had received all her winnings. The complaint was closed as 'Resolved'.

The player from the UK is experiencing difficulties withdrawing funds. Her withdrawal has been pending for a month. After some time, the player managed to receive the withdrawal and the case is solved.

The player from the US was trying to withdraw her winnings. She had to request multiple withdrawals over the course of 7 months before all her winnings were successfully transferred to her bank account. We closed the complaint as 'resolved' after the player received all her funds.

Deborah asked for a withdrawal, but she was informed that her bank is not supported. She created another bank account (which they suggested) and this bank was also not supported. After opening a third account, she is still waiting for her withdrawal. It has already been two months. This case was successfully resolved.

The player from Washington requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player was experiencing an unspecified issue with his bonus winnings. After the casino representative provided an explanation, the player accepted it as well as the casino's decision, so we consider the complaint resolved.

The player struggled to withdraw his balance as his request kept getting rejected. Several other withdrawal requests were also rejected for unspecified reasons. The player confirmed the successful withdrawal approximately 3 weeks after the casino representative was invited to the thread. The complaint is resolved.

The player from Canada is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the United States has requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

The player from the US has requested a bitcoin withdrawal, but it has not been processed yet. A few days later the player shared an update with us - their winnings were finally paid out to them so we closed the complaint as resolved.

The player from US requested a withdrawal a week ago prior to submitting this complaint. It has been pending since. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the United States has deposited money into a casino account but the funds seem to be lost. The casino admitted they made a mistake and credited the missing amount to the player's casino balance.

The player from the United States is experiencing difficulties withdrawing her winnings due to ongoing verification. The casino confirmed the current documents were sufficient and the player confirmed the withdrawal was successful.

The player's withdrawal was delayed due to long verification process. Shortly after submitting the complaint, the casino informed us that the player had successfully passed the verification. The player confirmed she had received her winnings one week later. The complaint was closed as 'resolved'.

The player from United States has requested a withdrawal eight weeks ago. It has been pending since. After 1 month of back and forth communication with the casino representative, the player was able to receive his funds and the complaint is resolved.

The player from Texas made a withdrawal request three weeks ago. The casino has failed to respond via email and only communicates through chat with promises of an escalated case. However, it's been 20 days without further action. Finally, after the situation was reviewed from the casino's representative, the player received his winnings.

The player from the United States is facing issues with receiving his payout. Additionally, he is now unable to log in to the site. Despite our attempts to contact the casino, it didn't react to the complaint therefore the case was closed as unresolved. However, the player informed us the other day that the winnings had been received and the issue solved, therefore we changed the status of the complaint to the "solved" one.

The player from the US is experiencing delays when requesting withdrawals from the casino. After our intervention, we were able to help the player to get their winnings. The player confirmed they received the funds. The Player’s complaint has been resolved successfully.

The player from the United States has requested a withdrawal more than two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

The player from the United States has requested a withdrawal almost three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The issue has been resolved successfully.

The player from Oregon has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The casino has sent the payment to the crypto wallet the player has provided and there is nothing that can be done from our side as this issue is beyond our control. We advised the player to contact the payment provider directly. The player later let us know the withdrawal had been successfully received, so we consider this complaint to be resolved.

The player's balance was capped for an unknown reason. We asked the casino for more information. While waiting for a reply, the player informed us that the casino had contacted her and that her balance had been restored. Consequently, the complaint was closed as 'resolved'.

The player from the United States has requested a withdrawal three weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The player has confirmed receipt of the payment.

The player from the United States has requested a withdrawal one month prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. The player has confirmed receipt of the payment.

The player from the United States has requested a withdrawal two weeks prior to submitting this complaint. Unfortunately, winnings haven’t been received yet. Player’s complaint has been resolved successfully.

The player from US is dissatisfied with the withdrawal process. The casino responded and stated that the player's withdrawal had been approved and that they should receive it soon. Shortly after, the payment was received and the issue was resolved.

The player struggled to withdraw as his requests were getting rejected. After several complications and not receiving emails from the casino representative, the player decided to withdraw his funds via crypto wallet. The player confirmed that he received the payment about 2 months after filing the complaint. The complaint is resolved.

The player's withdrawal is delayed for unknown reason. The casino responded to the complaint and soon after the player's payments began to be processed. The player received all of their payments and the issue was resolved.

The player from United States had been waiting for their withdrawal to be processed for over a month before submitting the complaint. Within a month afterwards, the player's withdrawal was processed and their winnings were successfully received. The complaint was closed as 'Resolved'.

The player's withdrawal is delayed for over 2 months. Although the player received only a part of his outstanding balance, we assumed it was because of a sticky bonus, which is very likely given the nature of the casino. Since the player is not responding any more, we are considering this complaint as resolved.

The player from US is experiencing issues with a withdrawal due to unfinished verification. After the casino were able to confirm the details with the player, the withdrawal was successful and the complaint is resolved.