The player from Canada is enquiring more information about a specific slot game. We rejected the complaint because the player didn't respond to our messages and questions.
Hi dear sir (madam),
Sugar Pop game option changed. Not able to see anymore coin bet, it only show in dollars. Same with Winning, it does not show in coins winnigs was able to see week ago. Now it show in dollars.
BET amount was in COINS, now in DOLLARS
WIN was in coins , now dollars
no option or setting to see in coins at all
it was before, now all lines only in dollars
BUT on top line message it still show max bet 250 coins, its not changed now
why it was changed only for currency not for coins at all ?
Dear Nik,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Is your account newly opened or you’ve been playing in this casino for a while? Have you deposited any funds in to your account or you’ve been playing a demo/free version? Thank you in advance for your reply.
Best regards,
Petronela