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Casino Room Review

Casino closed

Casino Room has been closed and no longer operates.

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Ellmount Gaming Limited
2011
> $5,000,000
OverviewUser reviews75Safety Index explainedDiscussion1

Casino closed

Casino Room has been closed and no longer operates.

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Casino Room Review

Casino Room underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Casino Room has a Very high Safety Index of 9.4, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Continue reading our Casino Room review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index of Casino Room – Is it fair and safe?

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of Casino Room, we have looked closely into the Terms and Conditions of Casino Room and reviewed them. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Considering our estimates and the factual data we have collected, Casino Room appears to be a average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we are aware, no relevant casino blacklists mention Casino Room. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

On the whole, also considering other contributing factors in our assessment, Casino Room has achieved a Safety Index of 9.4, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.

Terms and Conditions of Casino Room evaluated

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Casino Room during our review.

Player complaints submitted about Casino Room

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 31 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Casino Room user feedback and reviews evaluated

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Judging by the 75 user reviews given to Casino Room, it has a Great User feedback score. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company data

Casino Room is owned by Ellmount Gaming Limited and has estimated revenues exceeding $5,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.

Casino Room has licenses from licensing organizations in the following countries or regions: Sweden (Spelinspektionen), Malta (Malta Gaming Authority).

Payment methods, win and withdrawal limits

Casino Room supports 16 payment options. This includes: Skrill, Neteller, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, InstaDebit, EPS, Trustly, AstroPay, iDebit, Bank transfer, Interac, Swish, MuchBetter, MiFinity.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 10,000 per week No win limit
EUR 30,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Casino Room in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
German Yes Yes Yes
Finnish Yes No No
Swedish Yes Yes Yes
Norwegian Yes No No
Hungarian Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino Room, managing your account, withdrawals, or other matters. Casino Room has a good customer support, judging by the results of our testing.

Slots and casino games at Casino Room

Casino Room offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.

Casino games from 13 game providers are offered. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, WMS, NYX Gaming Group, Nextgen Gaming, ELK Studios, Quickfire.

Casino Room bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from Casino Room, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Casino Room bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (7)
English customer support
All languages (4)
English live chat
All languages (4)

Game providers
Show all (13)

  • NetEnt
  • Betsoft Gaming
  • Pragmatic Play
  • Apricot (Microgaming)
  • ELK Studios
  • Yggdrasil Gaming
  • NYX Gaming Group
  • Evolution Gaming

Positives

  • Popular progressive jackpot slots
  • Above average withdrawal limit
  • Fast withdrawal processing based on players experience

Negatives

  • Live chat is available 24/7, but not for all languages

Interesting facts

  • Big international casino
Author & Guarantor: Martin Donly Last updated: 04 Dec 2020 Anything incorrect or missing? Let me know
Casino Bonuses

Casino Room bonuses

Browse all bonuses offered by Casino Room, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (75)

User reviews of Casino Room

This is a place to share experience with Casino Room. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 75 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 3 years ago
Great selection of games, awesome site layout - runs extremely smooth on mobile. Play on slots feels balanced. Excellent customer service.
  • Interac deposit & withdrawal
  • Excellent customer support
  • Fast KYC process
Safety Index explained

Safety Index of Casino Room explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Room. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Casino Room and related casinos (4)

4All0Opened1Not solved0Solved3Rejected

Complaints directly about Casino Room

Discussion

Casino Room Discussion

Discuss anything related to Casino Room with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

Casino Room payment methods

Not available in your country
  • Swish
  • Currencies
    CAD,EUR,INR,NOK,NZD,SEK
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