Casino Midas - The player's verification is delayed.

Greetings

i read all the reviews and it stinks i'm afraid i was wrong to play on this casino

usually on other casinos the documents procedures are very fast

I sent all the documents as requested and lo and behold 48 hours have already passed and nothing

no one hears

I don't get any email to confirm the registration

I'll wait a little longer if they make themselves heard

if not, I'll see how to proceed since I have a winnings that would be convenient for me at the moment

and also to see if they are withdrawable and can be played again

Hello iulian110895,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Casino Midas. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Hi Nick look As soon as they approved my bill. I have now made a withdrawal. Let's see if the money arrives

if the money came then it means I am RELIABLE

AS SOON AS I SEE THE ENTRY INTO THE ACCOUNT I WILL RE-WRITE A REVIEW

Please let us know once the money arrives.

Dear iulian110895,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.