The player from Sweden had earned a significant amount of winnings (270,000) at Casino Epic. Despite having a fully verified account, he faced withdrawal restrictions of a daily limit of 20,000 and 50,000 per week, which could be surpassed only by attaining VIP level through deposits. After examining the casino's terms and conditions, we found that these withdrawal limits were clearly stated. The player had received his daily withdrawal limit of 20,000. We attempted to further investigate the issue, but due to lack of response from the player, the complaint was eventually rejected. However, the player retained the option to reopen this complaint in the future.
The player from Sweden had earned a significant amount of winnings (270,000) at Casino Epic. Despite having a fully verified account, he faced withdrawal restrictions of a daily limit of 20,000 and 50,000 per week, which could be surpassed only by attaining VIP level through deposits. After examining the casino's terms and conditions, we found that these withdrawal limits were clearly stated. The player had received his daily withdrawal limit of 20,000. We attempted to further investigate the issue, but due to lack of response from the player, the complaint was eventually rejected. However, the player retained the option to reopen this complaint in the future.
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