Hello pade1000,
I'm Michal and I have taken over your complaint. I have reviewed this case and just so you know, we have listed
Casineia Casino (www.casineia.com) has closed, but it looks like they reopened on a new web address, is this address www.casineia.co correct?
I will contact the casino to shed more light on this matter.
We would like to invite Casineia Casino to join the conversation.
Dear Casineia Casino,
Can you please provide more information about the player's not received withdrawal yet? As the player wrote that you have accused them of breaching your bonus T&Cs, if that's the case can you please specify which rules were breached?
Hello pade1000,
I'm Michal and I have taken over your complaint. I have reviewed this case and just so you know, we have listed
Casineia Casino (www.casineia.com) has closed, but it looks like they reopened on a new web address, is this address www.casineia.co correct?
I will contact the casino to shed more light on this matter.
We would like to invite Casineia Casino to join the conversation.
Dear Casineia Casino,
Can you please provide more information about the player's not received withdrawal yet? As the player wrote that you have accused them of breaching your bonus T&Cs, if that's the case can you please specify which rules were breached?