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Michal Klaus

Complaint Specialist

As a Complaint Specialist for Casino Guru, Michal is assisting players with their complaints and talking to casinos to find optimal solutions.

He spent much of his professional career abroad, working various positions within the electro-technological and logistical industry, including those of a repair technician and team leader.

Michal has the rare trait of being both technologically and people inclined. In his spare time, he enjoys fiddling with computers, smartphones, and other IT gadgets. But Michal's not at all opposed to putting himself out there, meeting new people from all countries and walks of life, and starting a good party. He enjoys being active, often going on hikes, playing hockey and football, or training MMA. Above all else, however, Michal values the time he gets to spend with his family.

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Complaint replies by Michal Klaus

English
We regret to inform you that, due to the lack of response from the player to ... 42 minutes ago
We would like to ask the casino to reply to this complaint. We are extending ... 8 hours ago
Hello kisik4636634,I'm Michal, and I have taken over your complaint. I have r... 9 hours ago
Dear Delos03,I have tried to contact the casino repeatedly but had no success... 10 hours ago
Dear Katarina94,I have tried to contact the casino repeatedly but had no succ... 11 hours ago
We regret to inform you that, due to the lack of response from the player to ... 11 hours ago
Dear frenchw100,I have tried to contact the casino repeatedly but had no succ... 11 hours ago
Dear adriangabrielagp, I wanted to reach out and let you know that I've recei... 12 hours ago
Dear skipsta88,I have tried to contact the casino repeatedly but, as expected... 12 hours ago
Dear Prive Casino,Can you please double-check the disbursal of the "final" am... 14 hours ago
Show More Complaint Replies (+10)
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