Buran Casino - Player can't access the casino site.

Was was playing and all I did was get out of game I was playing to play different game and that's when I lost the site it directly went to a page with error 520 and now I can't log on or find site anyway.

I've emailed support but have had no reply...

Can you help me?????

Dear Robrulzya,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Buran Casino.

I tried to access the website and it seems it's temporarily unavailable.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Since when is the website inaccessible to you?
• Do I understand correctly there is currently A$600 withdrawable balance on your account?
• Are there any active bonuses on your casino account?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Robrulzya,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.