The player from Argentina transferred 20,000 pesos to her Bizzo casino account on the 12th, but the funds have not appeared. The chat support is blocked, and no assistance is being provided regarding this significant amount.
Bizzo Casino - Player’s deposit has been delayed.
Amount: $20,000 ARS
Bizzo Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case opened
Current status
Waiting for player to reply
11d 18h 43m 45s
Case summary
2 weeks ago
Public
Public
2 weeks ago
Translation
On the 12th, I transferred 20,000 to my Bizzo casino account, but the credit has never appeared. Moreover, they have blocked the chat and no one is providing a solution. It’s 20,000 pesos, not just one peso. I need assistance.
Automatic translation:
Public
Public
2 weeks ago
Dear nancysales73,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Veronika
nancysales73 has 11d 18h 43m 45s to reply
Veronika is currently out of office or on vacation. It is possible that they will not be able to respond to this complaint as quickly as they normally do. Thank you for understanding.
