The player from Argentina had transferred 20,000 pesos to her Bizzo casino account on the 12th, but the funds had not appeared. The chat support was blocked, and no assistance was provided regarding this significant amount. The issue had been referred to the payment provider for investigation; however, the player did not respond to further inquiries from us. As a result, the complaint was rejected due to lack of communication.
Bizzo Casino - Player’s deposit has been delayed.
Amount: $20,000 ARS
Bizzo Casino
Safety Index:Above averageSafety Index
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7.3
Bizzo Casino has a Safety Index of 7.3, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 weeks ago
Public
Public
2 months ago
Translation
On the 12th, I transferred 20,000 to my Bizzo casino account, but the credit has never appeared. Moreover, they have blocked the chat and no one is providing a solution. It’s 20,000 pesos, not just one peso. I need assistance.
Automatic translation:
Public
Public
2 months ago
Dear nancysales73,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.
I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Veronika
