Good day,
My name is Nick, and I represent the technical support team at BitRuby. I would like to inform you about an issue related to one of our platform users. Our monitoring has revealed that this user systematically violates the rules of our service, specifically through the creation of multiple accounts and playing from Italy, as we do not support EU or USA currently
We have proves, where user, who created this topic, creating many different accounts, at Bitruby and Telegram, spamming our community, which is really red flag for us. Beside of it, that user knowing bugs, but do not want to reveal for our Bug bounty, and keep stating, that he earned 300k by himself everywhere, he/she communicate about the same issue from different accounts, indicating attempts to manipulate both the system and administration. Additionally, the user utilizes vulnerabilities related to multiple devices and balance duplication, which our security service has also recorded.
Furthermore, the user conceals their online presence using anti-detection browsers and creates new identifiers, complicating our tracking efforts. These actions are confirmed by our internal monitoring conducted over a long period.
Given these circumstances, we are compelled to deny this user any winnings, as well as all his/her fake accounts.
Finally, that user deposited 100$ and earned now 300k$, which is very low chance likely to happen, and as we are still in early stage, such bugs can occur
The only option we are considering is to return the full deposit; we are not considering any subsequent options, and close this topic and user account, as it again, violates our Terms and rules of our service
Sincerely,
Nick, BitRuby Technical Support Team.
Good day,
My name is Nick, and I represent the technical support team at BitRuby. I would like to inform you about an issue related to one of our platform users. Our monitoring has revealed that this user systematically violates the rules of our service, specifically through the creation of multiple accounts and playing from Italy, as we do not support EU or USA currently
We have proves, where user, who created this topic, creating many different accounts, at Bitruby and Telegram, spamming our community, which is really red flag for us. Beside of it, that user knowing bugs, but do not want to reveal for our Bug bounty, and keep stating, that he earned 300k by himself everywhere, he/she communicate about the same issue from different accounts, indicating attempts to manipulate both the system and administration. Additionally, the user utilizes vulnerabilities related to multiple devices and balance duplication, which our security service has also recorded.
Furthermore, the user conceals their online presence using anti-detection browsers and creates new identifiers, complicating our tracking efforts. These actions are confirmed by our internal monitoring conducted over a long period.
Given these circumstances, we are compelled to deny this user any winnings, as well as all his/her fake accounts.
Finally, that user deposited 100$ and earned now 300k$, which is very low chance likely to happen, and as we are still in early stage, such bugs can occur
The only option we are considering is to return the full deposit; we are not considering any subsequent options, and close this topic and user account, as it again, violates our Terms and rules of our service
Sincerely,
Nick, BitRuby Technical Support Team.