Hello, last year I was playing BillionVegas casino really enjoyed in first place, then after I start loosing more than i can afford and I came to conclusion to Self Exclude myself from there site. I emailed numerous times to them for self exclusion, what they did after they start offering me bonus offer each time I ASK TO SELF Exclude (I have all the emails as a proof). Eventually they did self exclude me after numerous time, but mean while I lost lost of money. Long story short I did complain and I got email from them that they Approved my refund from the first email I ask to be self excluded. They said it will take 180 days to refund be paid.
so I would like your help because 180 days already passed and after that they didn’t respond to any of my emails.
i could give you more info if needed I have all emails from BillionVegas regarding approved refund and 180 days. Please help me because I’m waiting already almost 1 year no answer from them, I kept going to live chat in their website but they feed me same email address which they never responding to me.
hopefully you can contact them somehow.
p.s. they never give phone numbers to contact them, only way is live chat and email addresses
please help,
beat wishes
D**** J*****
Hello, last year I was playing BillionVegas casino really enjoyed in first place, then after I start loosing more than i can afford and I came to conclusion to Self Exclude myself from there site. I emailed numerous times to them for self exclusion, what they did after they start offering me bonus offer each time I ASK TO SELF Exclude (I have all the emails as a proof). Eventually they did self exclude me after numerous time, but mean while I lost lost of money. Long story short I did complain and I got email from them that they Approved my refund from the first email I ask to be self excluded. They said it will take 180 days to refund be paid.
so I would like your help because 180 days already passed and after that they didn’t respond to any of my emails.
i could give you more info if needed I have all emails from BillionVegas regarding approved refund and 180 days. Please help me because I’m waiting already almost 1 year no answer from them, I kept going to live chat in their website but they feed me same email address which they never responding to me.
hopefully you can contact them somehow.
p.s. they never give phone numbers to contact them, only way is live chat and email addresses
please help,
beat wishes
D**** J*****
Edited by a Casino Guru admin