Betriot Casino - Player's bonus balance disappeared.

username: B****S

i deposit 50 euros 17//11/2023

i had bonus balance 50 euros

i change game, bonus balance dissaperaed!

these mongols on chat said i canceled my bonus balance

scam site get the f*** out of here

Dear betriotISSCAM,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betriot Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please specify which bonus you activated? Share a screenshot or a link to the specific bonus and its rules
• Could you please send me your correspondence with the casino, where they accused you of canceling the bonus? My email is tomas@casino.guru
• Please specify which games you played before and after the bonus was supposedly canceled.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear betriotISSCAM,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.