The player from Germany has been blocked by the casino administration without any explanation.
BetOnRed Casino - Player's account has been closed without reasons.
Amount: €1
BetOnRed Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
2d 4h 46m 0s
Case summary
5 days ago
Public
Public
6 days ago
Translation
I have been blocked by the administration, and I don't understand why. I played normally, but the administration decided to block me without providing any reasons for the decision.
Automatic translation:
Public
Public
5 days ago
Dear koselapavlo,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BetOnRed Casino.
Please understand that we can’t penalize the casino for closing your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all.
If there is any balance withheld or confiscated by the casino please let me know, otherwise I’m afraid I will be forced to close your complaint.
Best regards,
Tomas
Casino Guru is examining the case
