BetOnRed Casino - Player's account access blocked due to server failure.

I was playing this morning and won quite a bit. But then I had to disconnect. Throughout the entire day, I kept getting a message saying that the page couldn't open due to a server failure.

How long will it take for this to be fixed?

Dear anabeljs85,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BetOnRed Casino.

I checked the casino website and it seems to work

• Could you please confirm the issue is resolved?

Thank you very much in advance for your reply.

Best regards,

Tomas

Dear anabeljs85,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.