HomeComplaintsBetMaximus Casino - Player requests a refund.

BetMaximus Casino - Player requests a refund.

Amount: €1,120

BetMaximus Casino
Safety Index:Above average
Submitted: 12 Jun 2024 | Case closed : 15 Jul 2024
Case closed Our verdict

Other

REJECTED

Case summary

3 months ago

The player from Germany requested a refund of deposits from Betmaximus Casino after discovering it was affiliated with WestCasino, where he had a permanent self-exclusion due to gambling addiction. Despite having exclusions on other affiliated platforms, he was improperly allowed to register and deposit at Betmaximus. He contacted the casino three days earlier but had not yet received a response. The complaint was rejected as it was determined that the player did not follow the casino's instructions to request a self-exclusion and had a history of uncooperative behavior. It was recommended that he contact the licensing authority and seek professional help for gambling addiction.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news