bet365 Casino - Player's dissatisfied with the casino's support.

It’s really unbelievable how they threat there customers. If they don’t agree the situation or stress they block you. I have everything on screenshots. Tired of live chat who thinks they are the best . They are high rated yes , was rally fond of them . But I can proof why not . I want to claim my lost with them . Because they accept money , but they are very rude .

Dear Franciscus12,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please provide more details regarding your situation? Or did you just want to share your negative experience?

I will be waiting for your reply patiently.

Best regards,

Kristina

Hi Kristina ,

I just want to share this . This Casino is mostly reliable but the negative and promotion are not always right . I have spent to much time to explain myself . So before you choose this casino , make sure you don’t interfere with there comments

Just a fake casino with promotions

They will never respond because they have a 8.8 rate

Just never play ….even with rare 8.8 … supposed to call me back today . Never did . You never win .

Thank you for your reply, Franciscus12. We regularly test the casino's support as part of our update process, and so far we haven't come across issues like this. Unfortunately, we cannot punish the casino based on the experience of one player. However, we will re-test the support and update the support rating if we deem it necessary.

In this case, I would recommend that you write a user review about this casino. This way more players can read about your personal experience.

If there is anything else I could help you with, do not hesitate to let me know, otherwise, we will close this complaint. Thank you in advance.

Dear Franciscus12,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.