The player from Brazil feels that the casino's bonus offers are scams, claiming the casino takes back winnings after deposits using luck as an excuse for their actions.
BDM Bet Casino - Player accuses casino of scamming with bonuses.
Amount: 65 R$
BDM Bet Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case opened
Current status
Waiting for player to reply
6d 20h 0m 56s
Case summary
3 hours ago
Public
Public
20 hours ago
Translation
Horrible casino! Every time they give a bonus, it's just a scam, and they take everything back, just like they do every time I deposit at the casino.
They always use luck as an excuse to cover up the tricks they play on the player.
Automatic translation:
Public
Public
3 hours ago
Dear Cassiloko08,
Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP).
If you possess additional information that could support our case, kindly send it to me. To address the casino regarding their RTP (Return to Player), having the complete game history of the player is the most effective approach. Please send it to petronela.k@casino.guru as soon as possible.
Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.
Best regards,
Petronela
Cassiloko08 has 6d 20h 0m 56s to reply
