BC.Game Casino - Player’s funds have been withdrawn without consent.

Hello 23.04 8 am i was playing on bc.game the slot tome of Madness i had 7.5k on my account and when i was playing my balance gone it was standing 0€ and my account logout first i could not login again after some try s it ask me to login with google authenticator ibwas never activatet i send key to email and thain i could login my balance was 0€ in my transaction someone withdraw my money it was lot of money 7.5k and my balance is now 0,00€ please help me

Dear atti38,

Thank you very much for submitting your complaint. I’m sorry to hear about the experience you had while playing on BC.Game.

To assist you further and gain a comprehensive understanding of the situation, could you please provide the following details:

• Did you receive any notifications or error messages on the website prior to your balance disappearing and being logged out of your account?
• Have you attempted to contact BC.Game's customer support regarding this issue, and if so, did you receive any response from them?
• Could you provide any additional information about the withdrawal transaction from your account, such as the withdrawal method used and any transaction IDs if available?

If you have any relevant communication or documentation related to this matter, please feel free to forward it to petronela.k@casino.guru for further review.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

when i log out i dont get get notifications i contact them but i dont have hope i read some same problems with other user it was on etherium with krypto

i never used windowns i dont have windowns and no other countey i can not beliefe this happen

Hello,

Please provide a valid email address or UID for your account so I can assist you further.

Best Regards

PANDA - BC.GAME

Unfortunately, this email does not appear to be linked to any accounts. Could you please provide a screenshot of any email you might have received from us during registration, or the UID of your account, so that we can assist you further?

Best regards,

PANDA - BC.GAME

bc.game can you check i want my money back

Dear Casino,

Could you please check the player's screenshot? The email address differs from the one he submitted when replaying inside the official thread.

Thank you.