HomeComplaintsB7 Casino - Player’s deposits have not been credited.

B7 Casino - Player’s deposits have not been credited.

Amount: €500

B7 Casino
Submitted: 05 Jul 2024 | Closed : 20 Jul 2024
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from the Netherlands experienced issues with depositing money into the casino and felt scammed as his deposits were not properly credited. We requested additional information from the player to investigate the issue. Despite extending the response time by 7 days, the player did not reply. As a result, the complaint was rejected due to a lack of response.

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Thes it not right they are like scam I deposit and it. Feed me more then I won

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Dear costelrpa78,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with B7 Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate? Is your problem related to some deposit that has not been credited to your account, or are you experiencing difficulties with something else?  

I will be waiting for your reply patiently. 

Best regards, 

Veronika

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Dear costelrpa78,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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