AmunRa Casino - Player’s withdrawal is constantly cancelled.

You can't withdraw money from AmunRa. They always cancel your withdrawal. It's a scam.

Dear Smoki,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise if your account has been fully verified? 
• Have you been advised why you can’t withdraw your winnings? 
• Is it an internal casino system issue, or it’s related to your account only? 
• Were your winnings accumulated with or without an active bonus? 

Please understand, that without verifying your account, you won’t be entitled to any withdrawals. 

However, I believe we will be able to help you resolve this issue and receive your winnings as soon as possible. Looking forward to hearing from you.

Best regards, 

Petronela

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Of course the account is verified. They withdraw money from your account without any problem, but they don't want to give you your money back. I tried with different amounts of 200 euros, 120 euros, 40 euros and I never succeeded. Now I have 70 euros in retirement and I am not going to give up. How can they take money from your card and not return it?

Only I use AmunRa for about three months and no one knows my password

Thank you

Hi Smoki,

• Could you please advise if you have been informed about any alternative method to withdraw your winnings?
• How many days ago did you request the withdrawal?

Thank you.

Now I have given up. I lost all my money and will no longer use the AmunRa platform. thanks for your help

Hi Smoki,

Regrettably, since you have already played your winnings, there is limited recourse available to us. It's important to note that players are solely responsible for their accounts, active balances, and all wagers placed. For future reference, we encourage you to contact us as soon as issues arise so that we may intervene in a timely manner.

I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint.

Thank you for your understanding.