HomeComplaints4raBet Casino - Player’s withdrawal has been delayed.

4raBet Casino - Player’s withdrawal has been delayed.

Amount: 4,000 INR

4raBet Casino
Safety Index:Above average
Submitted: 10 Aug 2022 | Case closed : 31 Aug 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player from India has requested a withdrawal one day prior to submitting this complaint. Simply, winnings haven’t been received yet. We rejected the complaint because the player didn't respond to our messages and questions.

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1 year ago

I have withdrawal the amount of 4000 rs from yesterday afternoon but they created the withdrawal but they are not processing the withdrawal they simply created the withdrawal showing created I have waiting from yesterday mrng to withdrawal but there customer wil tell usually withdrawal will take 24 hrs to 72 hrs..... then why should they show imps fast... Better they remove the fast and mention without will take 24 hrs to 72 hrs... they will tell India's no 1 bookmaker... but they will working like India's last bookmaker.. they have withdrawal issue they will not process the amount very easily.. they will take so much of time to process the amount...

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1 year ago

Dear Kiranhn,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Assuming that you have completed KYC verification successfully and had your withdrawal approved by the casino, still, if you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Petronela

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1 year ago
Translation

arrow sir

Automatic translation:
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1 year ago

Thank you very much, Kiranhn, for your understanding. I will check back with you in 11 days. I believe you'll receive your winnings by then. Please keep me informed.

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1 year ago

Dear Kiranhn,

Have you received your winnings? We are extending the timer by 7 days. Please, be aware that in case you fail to update the status of your complaint in the given time frame, we will reject it. Looking forward to hearing from you.

Edited by a Casino Guru admin
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1 year ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 


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