4raBet Casino - Player’s account has been blocked after failed verification.

I had completed verification of name email number and Verification ID was also checked and approved then i withdrew 20k form my account then when i had requested 30k to withdrew my account had more than 130000 in the account the then i was suddenly logged out and said account failed verification and was blocked

Dear SudhirMishra123,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise how long ago you registered your account? 
• Which games you’ve been playing (live casino games, slots, or sports betting)? 
• Were your winnings accumulated with or without an active bonus, please?
• If there’s any relevant communication, please forward it to petronela.k@casino.guru. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

I was withing a week i had activated the account and had played online sport betting as well as some casino aviator game as well.

There was no active bonus as it was already expried as i lost it but the amount i won was in my real account.

I had withdrew 20k and it was deposited in my bank account then the next day i gave a request of 30k withdrawl but then when i check the site later on i got logged in and even saw my money in the wallet then was logged out and when i tired to login again it said that account is blocked due to failed verification.

Hi SudhirMishra123,

If there’s any relevant communication, please forward it to petronela.k@casino.guru. 

Thank you.