The player from Argentina had deposited funds into their account but was charged too much. Unfortunately, the player has been experiencing difficulties playing or withdrawing their funds. We rejected the complaint because the player didn't respond to our messages and questions.
22bet Casino - Player has been overcharged.
Amount: $139
22bet Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.9
22bet Casino has a Safety Index of 7.9, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Hello,
Thank you very much for submitting your complaint and forwarding relevant screenshots. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise in what currency are your casino and bank accounts held? Have you deposited any funds into your account in this casino successfully in the past? Which payment method you have used?
I understand that it might seem like a lot of questions, but I would like to understand your problem as accurately as possible. Thank you very much in advance for your reply.
Best regards,
Petronela
