Author: Matej Novota |
This review was last updated: 2020-11-23T00:00Z
We've thoroughly reviewed 22bet Casino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. 22bet Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.
According to our research and estimates, 22bet Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 21 complaints directly about this casino in our database, as well as 16 complaints about other casinos related to it. Because of these complaints, we've given this casino 31,423 black points in total, out of which 3,324 come from related casinos. You can find more information about all of the complaints and black points below.
22bet Casino appears on 2 blacklists that you can find below. We consider at least one of them to be fully relevant and serious, which is why we've deducted some points from our reputation rating because of these blacklists.
As you can see from all of the information in our review, 22bet Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.
English
Chinese
French
German
Italian
Russian
Spanish
Albanian
Arabic
Azerbaijani
Bengali
Bosnian
Bulgarian
Burmese
Central Khmer
Croatian
Czech
Danish
Dutch
Estonian
Finnish
Georgian
Greek
Hebrew
Hindi
Hungarian
Indonesian
Japanese
Kazakh
Korean
Kurdish
Latvian
Lithuanian
Macedonian
Malay
Mongolian
Norwegian
Persian
Polish
Portuguese
Romanian
Serbian
Slovak
Swahili
Swedish
Tajik
Thai
Turkish
Ukrainian
Uzbek
Vietnamese
Live Chat Language
English (+50)
All livechat languages
English
Chinese
French
German
Italian
Russian
Spanish
Albanian
Arabic
Azerbaijani
Bengali
Bosnian
Bulgarian
Burmese
Central Khmer
Croatian
Czech
Danish
Dutch
Estonian
Finnish
Georgian
Greek
Hebrew
Hindi
Hungarian
Indonesian
Japanese
Kazakh
Korean
Kurdish
Latvian
Lithuanian
Macedonian
Malay
Mongolian
Norwegian
Persian
Polish
Portuguese
Romanian
Serbian
Slovak
Swahili
Swedish
Tajik
Thai
Turkish
Ukrainian
Uzbek
Vietnamese
Email Support Language
English (+50)
All customer support languages
English
Chinese
French
German
Italian
Russian
Spanish
Albanian
Arabic
Azerbaijani
Bengali
Bosnian
Bulgarian
Burmese
Central Khmer
Croatian
Czech
Danish
Dutch
Estonian
Finnish
Georgian
Greek
Hebrew
Hindi
Hungarian
Indonesian
Japanese
Kazakh
Korean
Kurdish
Latvian
Lithuanian
Macedonian
Malay
Mongolian
Norwegian
Persian
Polish
Portuguese
Romanian
Serbian
Slovak
Swahili
Swedish
Tajik
Thai
Turkish
Ukrainian
Uzbek
Vietnamese
No Deposit Bonus
Not available
Deposit Bonus
Not available
Payment Methods
Show All (38)
Payment Methods
Game providers
Show All (13)
Game providers
Owner
Marikit Holdings Ltd
Established
2018
Withdrawal limit
Not Limited for EUR
Licensing Authority
Curaçao
Questionable
Curaçao
Questionable
Interesting Facts
Medium sized casino popular in Europe
Positives
Wide range of languages and currencies
Supports lots of cryptocurrencies
Supports many payment methods
Unlimited withdrawals
Negatives
Live chat support is not available 24/7
Company focuses on sports betting rather than the casino
Complaints about 22bet Casino and related casinos (43)
We have conducted extensive research on the web and as a result we have found following 43 complaints on 22bet Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give 22bet Casino a Very Bad reputation.
Direct complaints about 22bet Casino
No reaction, passive regulator
Black points: 12513
Player’s withdrawal has been declined.
The player complains that the casino is not paying out her winnings. This issue occurred when the casino suggested her to use other payment methods to process the withdrawal.
The player's winnings were confiscated without any explanation.
The casino confiscated the player's winnings of $675 and closed their account without an explanation. The casino recommended the player to contact their licensing authority, Curacao. Ever since then, there is no further information available.
The player wanted to withdraw DKK8,000 but wasn't able to do so and the casino never helped them to resolve this issue. No further information is available.
Extremely long and complicated withdrawal process.
The player made a deposit of AU$150 and won AU$1,756 without a bonus. After they requested the withdrawal, they sent all the documents needed for the account verification and later on, the payout was declined. When the player asked the support for an explanation, they first claimed that the bank was blocking the withdrawal and then they said that there was a technical problem with the player's bank card. Unfortunately, there is no more information on whether the player received their money or not.
The player, Thescug, requested a withdrawal of $1,000 and provided all the documents needed for his account verification. About fifteen days later, he contacted the casino via live chat for an update and they informed him it would take 7 days to process the transaction. But the seven days already passed and the payout became delayed. There is no further information on whether he received his money or not and the case remains unsolved.
Complicated and delayed verification and withdrawal process.
Paul requested a withdrawal of CHF700.44 and submitted all the documents that were needed for his account verification multiple times. He never received a relevant answer from the casino and the complaint remained unresolved.
Simon requested a withdrawal of $645 but it was delayed because the casino claimed there was an issue with his bank. When Simon called and checked with his bank, they said they have no problem accepting the payment. The casino then recommended him to try a different payment method and once he tried them, they wouldn't work either. We're not sure if the player received his winnings but the complaint remains unsolved.
The player from Australia requested a withdrawal of AU$801 but he wasn't able to withdraw the money via the payment method he chose. The casino recommended him to use SEPA but that payment method is only available in Europe. No further information was provided ever since then and the complaint remains unsolved.
Samturner321 tried to withdraw his winnings of $447 via the same method he made his deposit with but he wasn't able to receive it. The casino recommended him to use a different method and once he used PayPal, his request was denied again. After that attempt, the casino stopped replying to Sam's emails. No further information is available ever since then.
Angus had been trying to withdraw his winnings via VISA, the same way he deposited them, but it just became impossible. Every time he tried to do so, it wouldn't let him. He seemed to not be able to understand why would it be happening since he never used any bonus and met all of the wagering requirements. No further information is available ever since then.
Complicated and delayed withdrawal and verification processing.
Challenger038 requested a withdrawal of €350 and was asked by the casino to send all the documents needed for the account verification. He did send them in right away, but still, the whole payout was delayed. Later on, his access to the account was denied due to a country restriction and shortly after that he received an email that stated his money was able to be withdrawn again. Unfortunately, Challenger038 didn't want to believe it. There is no further information about this complaint and it remains unsolved.
The player requested a withdrawal of SEK 3,600 for about three times in the row and every time it would get denied and the funds were returned to the player's account. When Henke asked the casino for an explanation, they told him that a specialist would investigate this issue. No more information is available ever since then.
Jamesfrench16 wanted to withdraw his money because he wanted to stop gambling but whenever he tried to do so, he would receive a payment error. The casino recommended to him to use a different payout method but most of them were not available for him due to his country residence, Victoria. There is no further information available and the complaint remains unresolved.
The player requested a withdrawal but about a week later, it was denied. When he contacted the casino about it, they claimed that his bank denied the transaction. He found it impossible since he was able to deposit via his bank and requested a new withdrawal and it was denied again. No more information is available.
Show 12 similiar complaints with 3,536 black points in total
Insufficient evidence from casino
Black points: 2716
Player’s account suspended after the verification process.
David found his account blocked after the verification procedure. He received an email from the casino, but his replies are being ignored. We closed the complaint as ‘unresolved’ because the casino failed to provide the required information.
The player requested a withdrawal to a card which was denied, so they changed the withdrawal method to the bank transfer. However, the withdrawal request was for €19,000 and the casino said the maximum withdrawal limit was €1,000 per day instead of no limit. The player demanded to honor the casino's commitments and process the requested amount.
The player's struggling to verify his account in order to withdraw his winnings. The complaint was closed as "unresolved" as the casino did not respond to us.
The player complained about making a deposit via a bitcoin wallet but even though it went through nothing was credited to his casino account. The casino replied that the bitcoin address didn't belong to them and insisted on it even after the player provided a screenshot from the casino page.
Player from a restricted country was allowed to play.
A player from Italy complained about being allowed to register and play at the casino despite that his country of origin was restricted. Later, the player found about the country restriction, requested to have his account blocked, and demanded a refund of his deposits. The casino refused to refund his deposits saying he had accepted the terms and conditions at the registration. The case was given to a regulatory body for inspection.
Player succeeded in opening new account after the old one has been closed as per player’s request.
The player from Portugal has requested closure of her account due to a gambling problem. However, by using a different email address, the player was able to open a new account with identical personal information and deposit funds.
Complaints on related Playamo Casino (Same management but different owner)
No reaction, passive regulator
Black points: 2173
(543 for this casino)
The player's winning was confiscated and his almost full deposit returned after the casino accused him of a fraud.
The player, Soyjin, requested a withdrawal which was declined due to a suspicion of a fraud. Although it said that the requested withdrawal of AUD11,814 was accepted, it didn't show up at the player's bank account. He was informed that only AUD686 would be returned to him and that was a surprise to him since he made an AUD750 deposit. Soyjin asked the casino to provide a proof of his fraudulent activity, but they never provided any. The case remains unresolved.
The player's account was closed due to broken terms and conditions of the casino.
The player complained that their winning was confiscated and the deposit was returned to them due to the strategy that was aimed at gaining of an unfair winning. Since the player wanted to better understand the casino's actions, they were advised by the chat representative to write them an email. The casino never responded to the complaint and it remains unresolved.
Show 1 similiar complaints with 1,362 black points in total
(340 for this casino)
Publicity helped
Black points: 880
(220 for this casino)
The player was accused of having multiple account holdings.
After the player requested a withdrawal, they tried to log in to the account and found out it was blocked. They immediately contacted the chat where they directed them to check their email. There the player found out they were accused of having multiple account holdings but the casino didn't provide any relevant proofs at all. After a more thorough investigation, the casino found out that due to a technical error, their system marked the player's account as a duplicate with other player's account, which was not related to the player at all. That is why they decided to refund the player's account and reopen their account. They also apologized for the inconvenience they caused the player. The complaint is now solved.
The player's winning was confiscated due to a country restriction.
The player provided the casino with their driver's license from the U.S. but he is the citizen of Bosnia&Hercegovina and Serbia but the casino decided that the player was from a restricted country of USA and they won't pay him his winning. He tried to verify his account but didn't succeed at first. Later on, the casino confirmed that after the player passed the new document verification, his funds were returned to his player's account and were ready for a cashout, if needed. The complaint is now solved and closed.
The player made a deposit of AUD300 via MasterCard and after he had won, he requested a withdrawal of AUD600, but it was declined. Then he tried to withdraw via bank transfer through his bank located in Singapore, but it was also declined. The casino sent him an email where he was asked to request a company withdrawal since an individual one wasn't possible. About three months after this complaint was filed, the casino confirmed that the player was paid in full and the complaint is now closed.
The player's payout process was delayed due to the complications of finding a way to retrieve their winning.
The player from Australia requested a withdrawal with the same debit card he had deposited with, which was his ANZ bank card. Later on, he was informed by the casino representative that many banks in Australia wouldn't accept Visa transactions from international casinos so the finance department would have to refund it back into his casino account. Little over eight months later, the casino confirmed that the player's money was returned to their player's account and the complaint was now solved.
Show 3 similiar complaints with 188 black points in total
(46 for this casino)
Publicity helped
Black points: 584
(146 for this casino)
The casino accused the player of opening two accounts, blocked their account and he was unable to withdraw his winning.
The player, Matthew, accused the casino of confiscating his money for no reason. The casino responded by saying that the player violated the rules but did not provide evidence of this. Matthew did not receive his winning and was left with nothing. In this case, we would suggest him to contact the regulator, however, the Curacao regulators aren't among the best ones and chance of this complaint being resolved, is very low.
The casino accused the player of abusing bonuses for no relevant reason.
The player complained that the casino confiscated all his winnings. The casino Playamo replied that the player abused bonuses but did not give any relevant evidence. The player insisted that his winnings were 100% legitimate, but the casino still insisted on their decision. There is no further information available.
Show 1 similiar complaints with 72 black points in total
(18 for this casino)
Justified complaint
Black points: 553
(138 for this casino)
Player has been accused of having multiple accounts.
The player from Australia make multiple deposits but wasn’t given the welcome bonus. Then he was accused of opening multiple accounts. We closed the complaint as ‘unresolved’ because haven’t reached a satisfactory agreement.
Complaints on related Betchan Casino (Same management but different owner)
Insufficient evidence from casino
Black points: 183
(45 for this casino)
The player's funds were confiscated with no relevant reason and the casino never provided any proof of any broken rules.
The player played slots games with a deposit bonus, fulfilled all the wagering requirements, had the documents verified, and ended the play with the leftover balance of BTC1.32005238. After that, the casino confiscated the player's whole balance. Later on, the player received an email where it stated that they had broken few rules due to a collision with other players, provided incorrect registration data, developed strategies aimed to gain unfair winnings, made fraudulent actions against other online casinos or payment providers, created two or more accounts, and other types of cheating. The casino never responded to the player's emails nor did they provide any proof of breaking the rules of the casino. We believe that the information and proofs the casino presented are not justified enough to confirm the accusations against a player. There is no further information on this case.
The player from the Czech Republic had his account closed due to the provider’s decision. We rejected the complaint because the player didn't respond to our messages and questions. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.
Complaints on related Bob Casino (Same management but different owner)
Publicity helped
Black points: 2500
(625 for this casino)
Delayed withdrawal process.
The player had almost one million euros on their account when it went under the investigation and was temporarily closed. During the investigation period, the player was offered to accept much smaller winnings of €100,000 and a car instead of the million. But the player fought hard for his justice and later on, well, guess.... they won the fight!!! The casino paid them their winnings of €941,287.19 in full.
Complaints on related Woocasino (Same management but different owner)
No reaction, passive regulator
Black points: 833
(208 for this casino)
Player has accidentally created multiple accounts.
The player from Australia accidentally signed up with 2 email addresses. His account was blocked and winnings confiscated. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.
The player from Australia is experiencing difficulties withdrawing his winnings due to geolocation. We ended up closing the complaint as ‘unresolved’ because the casino failed to reply.
Complaints on related Cookie Casino (Same management but different owner)
No reaction, good regulator
Black points: 1279
(319 for this casino)
Player has been accused of opening multiple accounts.
The player from Denmark had his winnings cancelled because of opening multiple accounts. After we haven't received any answer from the casino for two weeks we had to mark this complaint as "unresolved".
You need to deposit at least $1 to be eligible for this bonus.
This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 50x bonus(restrictions apply)Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 5%, Blackjack 5%, Video poker 5%, Baccarat 5%.,
Deposit LOCKED
You will have to wager 50-times the bonus value to clear the bonus and be able to withdraw your winnings.
For example, if you deposit $100 and get a $100 bonus, you will have to wager $5,000 in total ($100 * 50) before being allowed to make a withdrawal.
Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 5%, Blackjack 5%, Video poker 5%, Baccarat 5%.
The deposit is locked to the bonus amount. Your deposit and the bonus amount you receive are added to a balance of bonus funds, which can only be converted to real money by clearing the wagering requirements.
Maximum bet: $5
You cannot bet more than $5 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY,
Bonus expiration: 7 days
According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
The bonus expires 7 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
This bonus is disabled for BTC, BCH, DOGE, and LTC
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