22bet Casino Review

Name: 22bet Casino Review
Item: 22bet Casino
Rating: 2.2
Author: Zuzana P

Players from Virginia Not Accepted

2.2 Reputation
rating

Visit Casino

Very Bad

Reputation

Author: Matej Novota | This review was last updated: 2019-10-17T00:00Z

We've thoroughly reviewed 22bet Casino and gave it a very bad reputation rating, which means it's one of the worst casinos to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. 22bet Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, 22bet Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 40 complaints directly about this casino in our database, as well as 35 complaints about other casinos related to it. Because of these complaints, we've given this casino 23,366 black points in total, out of which 2,171 come from related casinos. You can find more information about all of the complaints and black points below.

22bet Casino appears on 2 blacklists that you can find below. We consider at least one of them to be fully relevant and serious, which is why we've deducted some points from our reputation rating because of these blacklists.

As you can see from all of the information in our review, 22bet Casino is a very bad online casino. We don't recommend playing at it and strongly advise you to stay away from it.

Complaints about 22bet Casino and related casinos (48)

We have conducted extensive research on the web and as a result we have found following 48 complaints on 22bet Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give 22bet Casino a Very Bad reputation.

Direct complaints about 22bet Casino

No reaction, passive regulator

Black points: 12513

Player’s withdrawal has been declined.

The player complains that the casino is not paying out her winnings. This issue occurred when the casino suggested her to use other payment methods to process the withdrawal.

This complaint is from 11/2019

Disputed amount: 100,000 CHF (real money)
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No reaction, passive regulator

Black points: 1900

The player's winnings were confiscated without any explanation.

The casino confiscated the player's winnings of $675 and closed their account without an explanation. The casino recommended the player to contact their licensing authority, Curacao. Ever since then, there is no further information available.

This complaint is from 1/2019

Disputed amount: $6,754 (real money)
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No reaction, passive regulator

Black points: 668

Complicated and delayed withdrawal process.

The player wanted to withdraw DKK8,000 but wasn't able to do so and the casino never helped them to resolve this issue. No further information is available.

This complaint is from 11/2018

Disputed amount: 10,000 kr. (real money)
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No reaction, passive regulator

Black points: 587

Extremely long and complicated withdrawal process.

The player made a deposit of AU$150 and won AU$1,756 without a bonus. After they requested the withdrawal, they sent all the documents needed for the account verification and later on, the payout was declined. When the player asked the support for an explanation, they first claimed that the bank was blocking the withdrawal and then they said that there was a technical problem with the player's bank card. Unfortunately, there is no more information on whether the player received their money or not.

This complaint is from 11/2018

Disputed amount: A$1,756 (real money)
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No reaction, passive regulator

Black points: 500

Extremely delayed withdrawal process.

The player, Thescug, requested a withdrawal of $1,000 and provided all the documents needed for his account verification. About fifteen days later, he contacted the casino via live chat for an update and they informed him it would take 7 days to process the transaction. But the seven days already passed and the payout became delayed. There is no further information on whether he received his money or not and the case remains unsolved.

This complaint is from 9/2018

Disputed amount: $1,000 (real money)
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No reaction, passive regulator

Black points: 389

Complicated and delayed verification and withdrawal process.

Paul requested a withdrawal of CHF700.44 and submitted all the documents that were needed for his account verification multiple times. He never received a relevant answer from the casino and the complaint remained unresolved.

This complaint is from 1/2019

Disputed amount: 700 CHF (real money)
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No reaction, passive regulator

Black points: 368

Complicated and delayed withdrawal process.

Simon requested a withdrawal of $645 but it was delayed because the casino claimed there was an issue with his bank. When Simon called and checked with his bank, they said they have no problem accepting the payment. The casino then recommended him to try a different payment method and once he tried them, they wouldn't work either. We're not sure if the player received his winnings but the complaint remains unsolved.

This complaint is from 12/2018

Disputed amount: $645 (real money)
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No reaction, passive regulator

Black points: 339

Complicated and delayed withdrawal processing.

The player from Australia requested a withdrawal of AU$801 but he wasn't able to withdraw the money via the payment method he chose. The casino recommended him to use SEPA but that payment method is only available in Europe. No further information was provided ever since then and the complaint remains unsolved.

This complaint is from 1/2019

Disputed amount: A$801 (real money)
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No reaction, passive regulator

Black points: 284

The player wasn't able to withdraw his winnings.

Samturner321 tried to withdraw his winnings of $447 via the same method he made his deposit with but he wasn't able to receive it. The casino recommended him to use a different method and once he used PayPal, his request was denied again. After that attempt, the casino stopped replying to Sam's emails. No further information is available ever since then.

This complaint is from 12/2018

Disputed amount: $447 (real money)
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No reaction, passive regulator

Black points: 263

The player wasn't able to receive his winnings.

Angus had been trying to withdraw his winnings via VISA, the same way he deposited them, but it just became impossible. Every time he tried to do so, it wouldn't let him. He seemed to not be able to understand why would it be happening since he never used any bonus and met all of the wagering requirements. No further information is available ever since then.

This complaint is from 10/2018

Disputed amount: $400 (real money)
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No reaction, passive regulator

Black points: 261

Complicated and delayed withdrawal and verification processing.

Challenger038 requested a withdrawal of €350 and was asked by the casino to send all the documents needed for the account verification. He did send them in right away, but still, the whole payout was delayed. Later on, his access to the account was denied due to a country restriction and shortly after that he received an email that stated his money was able to be withdrawn again. Unfortunately, Challenger038 didn't want to believe it. There is no further information about this complaint and it remains unsolved.

This complaint is from 11/2018

Disputed amount: €350 (real money)
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No reaction, passive regulator

Black points: 257

The player wasn't able to withdraw his winnings.

The player requested a withdrawal of SEK 3,600 for about three times in the row and every time it would get denied and the funds were returned to the player's account. When Henke asked the casino for an explanation, they told him that a specialist would investigate this issue. No more information is available ever since then.

This complaint is from 10/2018

Disputed amount: 3,600 kr (real money)
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No reaction, passive regulator

Black points: 100

The player wasn't able to withdraw his winnings.

Jamesfrench16 wanted to withdraw his money because he wanted to stop gambling but whenever he tried to do so, he would receive a payment error. The casino recommended to him to use a different payout method but most of them were not available for him due to his country residence, Victoria. There is no further information available and the complaint remains unresolved.

This complaint is from 9/2018

Disputed amount: ?? (real money)
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No reaction, passive regulator

Black points: 50

Complicated and delayed withdrawal processing.

The player requested a withdrawal but about a week later, it was denied. When he contacted the casino about it, they claimed that his bank denied the transaction. He found it impossible since he was able to deposit via his bank and requested a new withdrawal and it was denied again. No more information is available.

This complaint is from 1/2018

Disputed amount: ?? (real money)
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Show 12 similiar complaints with 4,066 black points in total

Insufficient evidence from casino

Black points: 2716

Player’s account suspended after the verification process.

David found his account blocked after the verification procedure. He received an email from the casino, but his replies are being ignored. We closed the complaint as ‘unresolved’ because the casino failed to provide the required information.

This complaint is from 9/2019

Disputed amount: $9,170,000 COP (real money)
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Solved complaint

Black points: 0

Extremely long withdrawal process.

The player requested a withdrawal in the amount of €4,000 and sent all the documents needed for the account verification. But since it was delayed the player asked the casino for a reason and they explained to them it was due to the country restriction. The player wasn't able to get a hold of the casino ever since the country restriction started. About five months after the complaint was filed, the casino confirmed that the player received their winnings and that the complaint is now solved.

This complaint is from 11/2018

Disputed amount: €4,000 (real money)
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Solved complaint

Black points: 0

Extremely long verification processing.

To receive his winnings, the player needed to provide documents for their account to be verified. About two weeks after that, nobody from the casino ever contacted them with any update. About six months later, the casino informed the AskGamblers that the player did receive their winnings in full and the complaint is now solved.

This complaint is from 11/2018

Disputed amount: ?? (real money)
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Solved complaint

Black points: 0

Delayed verification processing.

The player requested a withdrawal of 12,000 pesos and provided the casino with all the documents that were needed for his account verification. About one week later, the casino informed him that the request was still in the process of verification. There is no more information on whether the player received his winnings or not. Later on, the casino confirmed that the player received their winnings in full. The complaint is now closed and solved.

This complaint is from 11/2018

Disputed amount: 12,000 ₱ (real money)
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Solved complaint

Black points: 0

Withdrawal request became delayed for an unknown reason.

Myriam requested a withdrawal of €200 and shortly after that, she asked for another one in the amount of €400. Soon after that, she received the second withdrawal of €400 but the first one became delayed. She couldn't understand why did this happened and contacted the casino. They told her that her account was getting verified and she thought of it to be impossible since she already received the second withdrawal. Later on, the casino confirmed that they sent the payment to the player and the complaint became solved.

This complaint is from 11/2018

Disputed amount: €200 (real money)
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Solved complaint

Black points: 0

Delayed withdrawal request of $6.

The player wanted to test how fast is the casino's withdrawal method of Skrill and requested a withdrawal of $6. About seven days later, he still didn't receive the money. Later on, the player did receive his funds and the complaint became resolved.

This complaint is from 10/2018

Disputed amount: $6 (real money)
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Solved complaint

Black points: 0

Extremely delayed withdrawal process.

The player requested a withdrawal of €1,500 and sent all the documents needed for the account verification but it was still delayed. The casino stopped responding to the player's emails but later on, they did respond to the complaint claiming that the player received their winnings. But the player never confirmed that information. The complaint is now closed and resolved.

This complaint is from 10/2018

Disputed amount: €1,600 (real money)
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Solved complaint

Black points: 0

The player wasn't able to withdraw his winnings.

The player wanted to withdraw his winnings of €500 but none of the withdraw options were available to him. The casino asked him to use the same method he used for depositing, but it wasn't available for withdrawal. Later on, the player was able to withdraw €2 via Trustly as a test but soon after that, that method disappeared. Then they tried to use SEPA, but when asked him to upload his ID, the submit button wouldn't work. In the end, the casino confirmed that the player received their funds paid in full, but they didn't confirm it. The complaint is now closed and solved.

This complaint is from 10/2018

Disputed amount: €500 (real money)
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Solved complaint

Black points: 0

The player's account was closed without a reason given.

The player requested a withdrawal of €864 and sent all the documents needed for the account verification but it was denied and his account was closed without a reason given. In the complaint, the casino claimed they didn't have a player with such an ID, but when the player provided a screenshot of an email casino had sent them, they changed their approach towards the whole situation. In the end, the player confirmed receiving all his funds in payment installment saying they would never transfer their money to the casino again. The case is now closed and resolved.

This complaint is from 10/2018

Disputed amount: €864 (real money)
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Solved complaint

Black points: 0

Extremely delayed withdrawal process.

In two months, the player made the same withdrawal request in the amount of AU$4,500 twice in the row and both of the times, it was denied. Around ten months later, the casino responded to the complaint claiming that they provided the proof of the player receiving their winnings. The complaint is now solved.

This complaint is from 9/2018

Disputed amount: A$7,500 (real money)
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Solved complaint

Black points: 0

Complicated and verification and withdrawal processing.

Richard from Australia wanted to withdraw his winnings of $300 but it was getting declined all the time. He also provided the casino with all the documents that were needed for his account verification multiple times. The casino recommended him to use a different withdrawal method and later on, they claimed that the issue had been submitted to the specialist. Nine months after Richard posted his complaint, the casino confirmed that he received his winnings in full and that the issue was now solved. I

This complaint is from 9/2018

Disputed amount: A$300 (real money)
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Solved complaint

Black points: 0

Extremely delayed withdrawal processing.

Johan requested a withdrawal of SEK4,000 and about one week later, it was approved by the casino. But since he still didn't receive the money, he decided to contact the casino about it and they informed him that they had to send his request to the specialist. After nine months after he posted the complaint, the casino confirmed that Johan received his money and the complaint is now solved.

This complaint is from 9/2018

Disputed amount: 4,000 kr (real money)
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Solved complaint

Black points: 0

Complicated and delayed withdrawal process.

The player requested their first withdrawal of SEK5,000 and two weeks later, their money was still not received. After that, the player made another deposit via Visa and this time, they won SEK65,000. They requested another withdrawal but it didn't go through. Then the player submitted another withdrawal, this time via MasterCard and it was denied again because they were only allowed to withdraw the same way they deposited the money. After the player contacted the support team for help, they recommended them to make another deposit via a different payment method but about nine months later, this issue got resolved and the player did receive their whole amount of winnings. The complaint is now solved.

This complaint is from 9/2018

Disputed amount: 70,000 kr (real money)
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Solved complaint

Black points: 0

Complicated verification and withdrawal process.

The player requested a withdrawal of €900 and sent all the documents needed for their account verification multiple times. The casino kept on asking for more documents but the player wasn't able to provide them and the casino decided to not to pay them. Almost nine months later, the casino confirmed that the player did receive their winnings and the complaint is now solved.

This complaint is from 9/2018

Disputed amount: €900 (real money)
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Solved complaint

Black points: 0

Extremely delayed withdrawal process.

The player made a withdrawal request of €1,000 but it was delayed for no reason. About eight months later, the casino responded to the complaint explaining that the player did receive their winnings and the complaint is now solved.

This complaint is from 9/2018

Disputed amount: €1,000 (real money)
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Solved complaint

Black points: 0

Extremely long withdrawal process.

The player requested two withdrawals for over CA$2,500 each but they were both delayed for no reason given from the casino. Both of these withdrawals were requested via MuchBetter payment method that should've been paid in an instance. Little over three months since the player posted the complaint, the casino responded with a piece of great news where they said that the player had been paid in full. Ever since then, we consider this complaint as resolved.

This complaint is from 1/2019

Disputed amount: Can$5,000 (real money)
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Solved complaint

Black points: 0

The account was closed without a relevant reason.

The player requested a withdrawal and sent all the documents that were needed for their account verification. After sending those, their account was closed without an explanation. Later on, the casino explained in the complaint that the player comes from a restricted country and by the meaning of that, they broke their terms and conditions and that is why they had to close their account. The issue is now solved and the complaint is closed.

This complaint is from 8/2018

Disputed amount: £20,737.74 (real money)
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Solved complaint

Black points: 0

Extremely long verification process.

The player requested a withdrawal but it was declined and they were advised by the casino to use a different payment method. The casino also asked them to send more documents for verification, so they did right away. Later on, the player realized they were spending a lot of money and asked the casino to close their account due to their gambling problems. Even after that, the player was still able to deposit and play. About six months later, the player confirmed that they received their money and the complaint is now solved.

This complaint is from 12/2018

Disputed amount: 15,000 kr (real money)
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Solved complaint

Black points: 0

Extremely delayed withdrawal processing.

The player made a deposit using Trustly, and when he tried to withdraw money from his account to the MasterCard, it was accepted instantly but he still didn't get any money. Almost a year later, the casino provided the AskGambler with proof that the player did receive their money and the complaint is now solved.

This complaint is from 7/2018

Disputed amount: €2,000 (real money)
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Show 17 similiar complaints with 0 black points in total

Insufficient evidence from player

Black points: 0

Problematic and delayed verification process.

The player had three (20,500, 20,600, 19,000) pending withdrawals in the amount of SEK60,100 altogether. They also sent all the documents needed for verification but there was a small problem with the player's payment method and they had to wait a little longer for it to be verified. About three weeks later, the casino still didn't contact the player with an update and the complaint remained unresolved.

This complaint is from 8/2018

Disputed amount: 60,100 kr (real money)
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Complaints on related Playamo Casino (Same management but different owner)

No reaction, passive regulator

Black points: 2173 (543 for this casino)

The player's winning was confiscated and his almost full deposit returned after the casino accused him of a fraud.

The player, Soyjin, requested a withdrawal which was declined due to a suspicion of a fraud. Although it said that the requested withdrawal of AUD11,814 was accepted, it didn't show up at the player's bank account. He was informed that only AUD686 would be returned to him and that was a surprise to him since he made an AUD750 deposit. Soyjin asked the casino to provide a proof of his fraudulent activity, but they never provided any. The case remains unresolved.

This complaint is from 10/2018

Disputed amount: A$12,500 (real money)
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No reaction, passive regulator

Black points: 1703 (425 for this casino)

The player's account was closed due to broken terms and conditions of the casino.

The player complained that their winning was confiscated and the deposit was returned to them due to the strategy that was aimed at gaining of an unfair winning. Since the player wanted to better understand the casino's actions, they were advised by the chat representative to write them an email. The casino never responded to the complaint and it remains unresolved.

This complaint is from 8/2018

Disputed amount: A$9,000 (real money)
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Show 1 similiar complaints with 1,703 black points in total (425 for this casino)

Publicity helped

Black points: 1100 (275 for this casino)

The player was accused of having multiple account holdings.

After the player requested a withdrawal, they tried to log in to the account and found out it was blocked. They immediately contacted the chat where they directed them to check their email. There the player found out they were accused of having multiple account holdings but the casino didn't provide any relevant proofs at all. After a more thorough investigation, the casino found out that due to a technical error, their system marked the player's account as a duplicate with other player's account, which was not related to the player at all. That is why they decided to refund the player's account and reopen their account. They also apologized for the inconvenience they caused the player. The complaint is now solved.

This complaint is from 9/2018

Disputed amount: $22,000 (real money)
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Publicity helped

Black points: 110 (27 for this casino)

The player's winning was confiscated due to a country restriction.

The player provided the casino with their driver's license from the U.S. but he is the citizen of Bosnia&Hercegovina and Serbia but the casino decided that the player was from a restricted country of USA and they won't pay him his winning. He tried to verify his account but didn't succeed at first. Later on, the casino confirmed that after the player passed the new document verification, his funds were returned to his player's account and were ready for a cashout, if needed. The complaint is now solved and closed.

This complaint is from 9/2018

Disputed amount: $2,200 (real money)
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Publicity helped

Black points: 50 (12 for this casino)

Complicated withdrawal processing.

The player made a deposit of AUD300 via MasterCard and after he had won, he requested a withdrawal of AUD600, but it was declined. Then he tried to withdraw via bank transfer through his bank located in Singapore, but it was also declined. The casino sent him an email where he was asked to request a company withdrawal since an individual one wasn't possible. About three months after this complaint was filed, the casino confirmed that the player was paid in full and the complaint is now closed.

This complaint is from 11/2018

Disputed amount: A$600 (real money)
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Publicity helped

Black points: 50 (12 for this casino)

The player's payout process was delayed due to the complications of finding a way to retrieve their winning.

The player from Australia requested a withdrawal with the same debit card he had deposited with, which was his ANZ bank card. Later on, he was informed by the casino representative that many banks in Australia wouldn't accept Visa transactions from international casinos so the finance department would have to refund it back into his casino account. Little over eight months later, the casino confirmed that the player's money was returned to their player's account and the complaint was now solved.

This complaint is from 11/2018

Disputed amount: A$2,000 (bonus money)
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Solved complaint

Black points: 0

The player lost more than they wanted.

The player asked the casino support to set up a loss limit which they confirmed via email that they did. But later on, they had lost all their funds which were more than the setup limit and the casino claimed that the loss limit could only be set on deposits, not as a loss limit. Since the casino gave the player a piece of wrong information, they fixed it with a €100 bonus which was gladly taken by them and from then on, the player continued playing at the casino and didn't have any more problems like this ever after. The complaint is now solved.

This complaint is from 5/2016

Disputed amount: €10,243 (real money)
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Show 4 similiar complaints with 210 black points in total (51 for this casino)

Publicity helped

Black points: 730 (182 for this casino)

The casino accused the player of opening two accounts, blocked their account and he was unable to withdraw his winning.

The player, Matthew, accused the casino of confiscating his money for no reason. The casino responded by saying that the player violated the rules but did not provide evidence of this. Matthew did not receive his winning and was left with nothing. In this case, we would suggest him to contact the regulator, however, the Curacao regulators aren't among the best ones and chance of this complaint being resolved, is very low.

This complaint is from 12/2017

Disputed amount: €19,000 (real money)
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Publicity helped

Black points: 91 (22 for this casino)

The casino accused the player of abusing bonuses for no relevant reason.

The player complained that the casino confiscated all his winnings. The casino Playamo replied that the player abused bonuses but did not give any relevant evidence. The player insisted that his winnings were 100% legitimate, but the casino still insisted on their decision. There is no further information available.

This complaint is from 1/2018

Disputed amount: €1,500 (real money)
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Solved complaint

Black points: 0

The player's account was closed due to a suspicion of a fraud.

The player complained that the casino took all his winnings and accused him of fraud but they never provided any real evidence to prove it. The casino had a strict anti-fraud policy and this was not their first complaint of such matter. Later on, the casino offered the player a sufficient amount of money and soon after that, he received it. The complaint is now resolved.

This complaint is from 3/2017

Disputed amount: €11,450 (real money)
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Show 2 similiar complaints with 91 black points in total (22 for this casino)

Black points: 0

Duplicate account accusation.

The player complained that the casino refused to payout her winnings due to an accusation of duplicate accounts. The player said it was impossible since the email address used for the alleged second account didn't exist at the time of its creation. None of the parties provided sufficient evidence and the player was advised to turn to the gaming authority about this matter and it remained unresolved.

This complaint is from 11/2018

Disputed amount: €299,000 (bonus money)
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Complaints on related Betchan Casino (Same management but different owner)

Insufficient evidence from casino

Black points: 183 (45 for this casino)

The player's funds were confiscated with no relevant reason and the casino never provided any proof of any broken rules.

The player played slots games with a deposit bonus, fulfilled all the wagering requirements, had the documents verified, and ended the play with the leftover balance of BTC1.32005238. After that, the casino confiscated the player's whole balance. Later on, the player received an email where it stated that they had broken few rules due to a collision with other players, provided incorrect registration data, developed strategies aimed to gain unfair winnings, made fraudulent actions against other online casinos or payment providers, created two or more accounts, and other types of cheating. The casino never responded to the player's emails nor did they provide any proof of breaking the rules of the casino. We believe that the information and proofs the casino presented are not justified enough to confirm the accusations against a player. There is no further information on this case.

This complaint is from 12/2016

Disputed amount: 1.32 BTC (bonus money)
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Solved complaint

Black points: 0

Payment provider complications.

The player complained that they had been waiting for their payout for over 20 days. At first, the casino told them that there was an error with the system and that they would contact them with an update but they didn't. Later on, the casino support representative replied to the complaint apologizing for the inconveniences caused by the bank wire breakdown. They also wrote that the player received their money but the player themselves never confirmed it.

This complaint is from 10/2018

Disputed amount: $1,500 (bonus money)
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Complaints on related Bob Casino (Same management but different owner)

Publicity helped

Black points: 2500 (625 for this casino)

Delayed withdrawal process.

The player had almost one million euros on their account when it went under the investigation and was temporarily closed. During the investigation period, the player was offered to accept much smaller winnings of €100,000 and a car instead of the million. But the player fought hard for his justice and later on, well, guess.... they won the fight!!! The casino paid them their winnings of €941,287.19 in full.

This complaint is from 1/2018

Disputed amount: €941,287 (real money)
Read more on: askgamblers.com

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* We only list complaints, where the casino might be breaking our Fair Gambling Codex.