Ok , let's take a look at it step by step .
1."Please note that during registration, you independently select your country, confirming your citizenship. This entails filling out all questionnaire data in accordance with your chosen country, its legislation, and the document you possess"
I accidentally clicked on Bangladesh as my country and i've sent emails to 3 diffrent departments of 1xbet to change my country to Iran (Evidence attached) , why casino didn't take any action to change my country to Iran or even close my account back then ?![file](https://static.casino.guru/pict/732269/attached-image-962053162467-1709734569259.png?imageDataId=786934×tamp=1709734569563&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/732270/attached-image-901709140860-1709734572197.png?imageDataId=786935×tamp=1709734572377&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/732271/attached-image-76858521996-1709734574837.png?imageDataId=786936×tamp=1709734574967&type=UNSPECIFIED)
Why you accepted my documents from a country (Iran) which is not my original registered country (Bangladesh)?the bookmaker failed to do it's obligations in verifing the basic documents integrity (The Same country of registration is the most basic part) .
2."As a responsible service provider, we cannot provide any guarantees or legal advice regarding the legality of our services in your specific location , The company does not provide services in Iran"
are you so sure "the company" does not provide services in Iran?
Then please clarify why "the company" has a official Persian Support Email and Channel dedicated to Iranian people? (Persian is Iran's official language)
Support-pers@1xbet-team.com (Persian support for iranian people only which they claim that they don't provide services to ...)
Then please also clarify why "1xbet mobile app" is not restricted for Iran's IP but the website is restricted?
Also explain why 1xbet provide local and national Card-to-Card deposits (Iranian cards and banks) ?
all of the proofs of payments options using iranian ip attached . ![file](https://static.casino.guru/pict/721715/attached-image-512593818085-1708700384164.png?imageDataId=775224×tamp=1708700386857&type=UNSPECIFIED&hash=8237b78e5a687b4cb2453525ed360448de178a56cc5c6bb901c6c3d6d5df3ffb)
![file](https://static.casino.guru/pict/732272/attached-image-376772115500-1709734582742.png?imageDataId=786937×tamp=1709734582852&type=UNSPECIFIED)
3."they are still awaiting a response regarding the decision from the Licensing Authority regarding the complaint you submitted"
The Case is already closed by the Licensing Authority 2 months ago , i will attach their answer here , they are not reviewing the case and the evidence i sent anymore cause i missed the 3 days time to provide evidence , i submitted an appeal but they are not responding for about a month .
so why are you telling me you are waiting for the authority's answer regarding this case when you already know they ruled 2 months ago about this case?
i will attached the Curacao's Ruling judgement , which is totally biased and they don't even look at the evidence i sent them !
-----
There are also 6 betslips of mine which the odds was changed by the "bookmaker" to 1.01 (refund) "after i won them all" , i asked the question from many places including the security department and public relations department , and all they said was : "The company" can change the odds of any bets to whatever they want without player's notice or permission , Ok Boss you can change the outcomes of my bet after i won and i can do nothing about that , do you know why? cause im from a restriced country and no one will hear me and you can take my money or scam me however you want .
i will attach the 6 betslips numbers and my contacts to many emails regarding this and their unfair/unjust answers !
-----
Just a personal experience regarding another casino "Stake" , after i registered in this website and provided my documents , as soon as they foundout im from Iran (documents were iranian) they put my account in Withdraw-mode only and informed me about the situation (restricted area that we can't provide services to) , this is called a "responsible service provider" not you .
-----
All the evidence regarding unjust acts of this bookmaker and their licensor is provided .
IRAN is in blocked zone of Curacao in the T&C and no one under their license should accept or provide service to citizens of this country but since the amount of money is huge from this country , some bookmakers accept them quietly and also provide financial deposit-withdraw services to them (C2C and iranian only payment methods) .
And they don't take your emails and matters seriously , you know why? cause you're from a restriced country and no one will hear me and you can take my money or scam me however you want .
-----
To 1XBET Directly
I am truly open to any negotiation regarding this matter , you can reach me by email .
I'm already in contact with SBGOK and their lawyers (the lawyers who made you declare bankruptcy years ago)
If this case goes through the legal path and courts , 1xbet's license will be revoked and you cannot continue to provide services to people from my country (Iran) based on FATF and AML international laws .
you will fully return all my deposits + my lawyer's cost and a fine for what you have been doing all these years .
for the last time , i am trying to solve this case without any legal battles , don't waste our times for 1-2 years over something you know is going to cost you a lot more than what you can give now .
I Would like to keep this post in "private-mode" and wait for 1xbet's response , after their answer i will decide to make it public or not .
Thanks
Ok , let's take a look at it step by step .
1."Please note that during registration, you independently select your country, confirming your citizenship. This entails filling out all questionnaire data in accordance with your chosen country, its legislation, and the document you possess"
I accidentally clicked on Bangladesh as my country and i've sent emails to 3 diffrent departments of 1xbet to change my country to Iran (Evidence attached) , why casino didn't take any action to change my country to Iran or even close my account back then ?![file](https://static.casino.guru/pict/732269/attached-image-962053162467-1709734569259.png?imageDataId=786934×tamp=1709734569563&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/732270/attached-image-901709140860-1709734572197.png?imageDataId=786935×tamp=1709734572377&type=UNSPECIFIED)
![file](https://static.casino.guru/pict/732271/attached-image-76858521996-1709734574837.png?imageDataId=786936×tamp=1709734574967&type=UNSPECIFIED)
Why you accepted my documents from a country (Iran) which is not my original registered country (Bangladesh)?the bookmaker failed to do it's obligations in verifing the basic documents integrity (The Same country of registration is the most basic part) .
2."As a responsible service provider, we cannot provide any guarantees or legal advice regarding the legality of our services in your specific location , The company does not provide services in Iran"
are you so sure "the company" does not provide services in Iran?
Then please clarify why "the company" has a official Persian Support Email and Channel dedicated to Iranian people? (Persian is Iran's official language)
Support-pers@1xbet-team.com (Persian support for iranian people only which they claim that they don't provide services to ...)
Then please also clarify why "1xbet mobile app" is not restricted for Iran's IP but the website is restricted?
Also explain why 1xbet provide local and national Card-to-Card deposits (Iranian cards and banks) ?
all of the proofs of payments options using iranian ip attached . ![file](https://static.casino.guru/pict/721715/attached-image-512593818085-1708700384164.png?imageDataId=775224×tamp=1708700386857&type=UNSPECIFIED&hash=8237b78e5a687b4cb2453525ed360448de178a56cc5c6bb901c6c3d6d5df3ffb)
![file](https://static.casino.guru/pict/732272/attached-image-376772115500-1709734582742.png?imageDataId=786937×tamp=1709734582852&type=UNSPECIFIED)
3."they are still awaiting a response regarding the decision from the Licensing Authority regarding the complaint you submitted"
The Case is already closed by the Licensing Authority 2 months ago , i will attach their answer here , they are not reviewing the case and the evidence i sent anymore cause i missed the 3 days time to provide evidence , i submitted an appeal but they are not responding for about a month .
so why are you telling me you are waiting for the authority's answer regarding this case when you already know they ruled 2 months ago about this case?
i will attached the Curacao's Ruling judgement , which is totally biased and they don't even look at the evidence i sent them !
-----
There are also 6 betslips of mine which the odds was changed by the "bookmaker" to 1.01 (refund) "after i won them all" , i asked the question from many places including the security department and public relations department , and all they said was : "The company" can change the odds of any bets to whatever they want without player's notice or permission , Ok Boss you can change the outcomes of my bet after i won and i can do nothing about that , do you know why? cause im from a restriced country and no one will hear me and you can take my money or scam me however you want .
i will attach the 6 betslips numbers and my contacts to many emails regarding this and their unfair/unjust answers !
-----
Just a personal experience regarding another casino "Stake" , after i registered in this website and provided my documents , as soon as they foundout im from Iran (documents were iranian) they put my account in Withdraw-mode only and informed me about the situation (restricted area that we can't provide services to) , this is called a "responsible service provider" not you .
-----
All the evidence regarding unjust acts of this bookmaker and their licensor is provided .
IRAN is in blocked zone of Curacao in the T&C and no one under their license should accept or provide service to citizens of this country but since the amount of money is huge from this country , some bookmakers accept them quietly and also provide financial deposit-withdraw services to them (C2C and iranian only payment methods) .
And they don't take your emails and matters seriously , you know why? cause you're from a restriced country and no one will hear me and you can take my money or scam me however you want .
-----
To 1XBET Directly
I am truly open to any negotiation regarding this matter , you can reach me by email .
I'm already in contact with SBGOK and their lawyers (the lawyers who made you declare bankruptcy years ago)
If this case goes through the legal path and courts , 1xbet's license will be revoked and you cannot continue to provide services to people from my country (Iran) based on FATF and AML international laws .
you will fully return all my deposits + my lawyer's cost and a fine for what you have been doing all these years .
for the last time , i am trying to solve this case without any legal battles , don't waste our times for 1-2 years over something you know is going to cost you a lot more than what you can give now .
I Would like to keep this post in "private-mode" and wait for 1xbet's response , after their answer i will decide to make it public or not .
Thanks
Edited by a Casino Guru admin