The player from Norway had encountered issues with 0xbet, which had withheld his balance of 50,000 euros. The casino had accused the player of violating their terms and conditions. Even though the player denied these allegations and believed all bets were placed in good faith, the winnings were still withheld with no indication of release. After reviewing the provided evidence and communication between the player and the casino, we concluded that the player had been using an unfair betting strategy, which is not acceptable and forbidden by most casinos/sports betting sites. Therefore, we were unable to assist the player in resolving his issue. We recommended him to turn to the Gaming Curacao authority for further help.
0x.bet Casino - Player's winnings were confiscated by the casino.
Amount: €50,000
0x.bet Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
2 months ago
