Dear brenthern53,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Yukon Gold Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long have you been a player of the casino and what was your complaint about?
- How were you informed about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games)
- Did you achieve your current balance with the help of bonuses?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear brenthern53,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Yukon Gold Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise how long have you been a player of the casino and what was your complaint about?
- How were you informed about your account being blocked?
- What games did you play to accumulate your current balance in the casino? (slots, live games)
- Did you achieve your current balance with the help of bonuses?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas