Yukon Gold Casino - Player couldn’t deposit with her preferred payment method.

I wanted to use paypal which you advertise clearly for this and many casinos so I tried and they said no they don’t accept paypal which goes the same for others I have tried Very disappointing

Dear Sheri,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please understand, that a variety and accessibility of payment methods are not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers and bank restrictions, all have a major influence. Not all the payment methods are available from all the countries and accessible to all players.

I would recommend checking with the casino prior to placing any deposit or purchasing credit through any uncommon payment provider if that specific option is available in your region.

Please let us know if this advice was helpful. I wish I could be of more help. Looking forward to hearing from you.

Best regards,

Petronela

Dear Sheri,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.