HomeComplaintsYolo247 Casino - Player scammed by casino agent.

Yolo247 Casino - Player scammed by casino agent.

Amount: $75

Yolo247 Casino
Safety Index:Very low
Submitted: 23 May 2024 | Case closed : 07 Jun 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

5 months ago

The player from California encountered problems with a casino agent who demanded more money on each transaction. After making a series of deposits to reach the minimum cashout, the agent blocked him and disappeared. He also fell victim to a deceptive bonus promise where his deposit was taken, but the bonus wasn't granted. The complaint was rejected because the player failed to respond to our messages and questions, preventing further investigation.

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6 months ago

I guess it’s more agent or middle person the one I cash app deposit and I have made a few with the agent or platform the go between so min cashout is 70$ and I get there after a bunch of deposits this time was 10$ deposit I got to 70$ cash out please it’s 5$ cashout fee I send it they take money out of casino my 5$ so total 75$ they say one minute then block me and vanish change the cashtag fb profile and change name of platform or block me I tell cash app nothing they can do except tell me don’t send money to people I don’t know fb account gone or I’m blocked nothing I can do except post stuff and another fb ad for casino I send 20 Dora’s that said deposit 20$ get 100$ I send 20$ oh that’s over send 40 more get 250 I say send back he feels bad send 20 and he will set up account nothing then says 20$ more and he can set account and refund money but needs 20 more I don’t haveI only had 40 and he got it I say send back he needs 20 more to set up account then can refund I’m pissed words are said then gone or blocked never got to play or get money back pissed nothing I can do screwed again

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6 months ago

Dear n8fq5t5jxd,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with the Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

  • Could you please share a screenshot of the platform with the website link and your player username visible?
  • Have you ever made a successful withdrawal from the casino before?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas


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5 months ago

Dear n8fq5t5jxd,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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5 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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