Yoju Casino - Player complains that he didn’t win anything.

When you play for example break the bank you can clearly see them messing with the spin when its about to land on something it glitches and spins past its obvious and the auto roulette same thing rigged blackjack rigged how is there 5 of the same card in one deck for the dealer to get a blackjack every second hand they control the outcome i dont even know the disputed amount id like all my money back this casino is a fraud should be removed stealing money from unsuspecting players they dont do it at first but after playing for a while month or 2 then they start messing with your game.

Dear beamrboy,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear beamrboy,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We are unable to carry out any further investigation or provide potential solutions due to the lack of response from the player. As a result, we have closed the case, but the player is free to reopen the complaint at any time.