Wunderino Casino - Player complains that he didn’t win anything.

Einer der schlechte Webseite

mit dem niedrig auszahlquotte

wer hat Book das zeit Geld und Nerven verlieren das bist du in der richtigen Weg bei Wunderino

Dear elvishamza23,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP).

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Vielen Dank

doch habe ich Beweise

das wunderino soll mein Spielkonto für lebenslang sperren

weil das Webseite ist überhaupt nicht fair

hier kannst du viel Zeit und Geld und nerven verlieren fast 12000 Euro gespielt nur mit 1 Euro immer das gleiche gezahlt 10 fach 20 50 fach extrem schlecht Finger weg von das Webseite

Could you please forward your game history to petronela.k@casino.guru? Please understand that in order to check the RTP we need to investigate and see the entire game history.

Dear elvishamza23,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.