This review examines Wunderino Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Wunderino Casino scored a High Safety Index of 8.9, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our Wunderino Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of Wunderino Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Wunderino Casino review, we extensively examined and analyzed the Terms and Conditions of Wunderino Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
Based upon our estimates and collected information, we consider Wunderino Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature Wunderino Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
Taking into account all factors in our review, Wunderino Casino has scored a Safety Index of 8.9, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of Wunderino Casino
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Wunderino Casino to be mostly fair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Wunderino Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 16 complaints about this casino in our database. Because of these complaints, we've given this casino 2,410 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Note: Wunderino Casino has a big number of resolved player complaints. We praise casinos that do their best to resolve complaints to players' satisfaction; however, you should keep these complaints in mind, as they probably wouldn't even exist if everything worked as it should.
User feedback and reviews of Wunderino Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
The user satisfaction feedback of Wunderino Casino shared by 31 users has resulted in a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
Wunderino Casino is owned by Megapixel Entertainment Limited., and we have estimated its yearly revenues to be greater than $100,000,000. This establishes it as a very large online casino within the bounds of our categorization.
Wunderino Casino is licensed by Malta Gaming Authority in Malta.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 10,000 per day
No win limit
EUR 300,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The options available at Wunderino Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
German
Finnish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Wunderino Casino, your account, withdrawals, or anything else. According to our tests and collected information, Wunderino Casino has a good customer support.
Wunderino Casino slots and casino games
Players can enjoy these types of casino games at Wunderino Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 64 game providers are available. This includes Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Thunderkick, Playson, iSoftBet, Amatic, Nextgen Gaming, ELK Studios, Push Gaming, Endorphina, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, Tom Horn, Iron Dog Studio, Relax Gaming, Greentube, PearFiction Studios, Probability Jones, Eurocoin, Fuga Gaming, Old Skool Studios, Swintt, Wizard games, Slingshot Studios, Alchemy Gaming, Reflex Gaming, Shuffle Master, G Games, Gamomat, ALL41 STUDIOS, Armadillo Studios, Northern Lights Gaming, Buck Stakes Entertainment, Triple Edge Studios, Amusnet (EGT), Crazy Tooth Studio, Givme Games, Gameburger Studios, Hölle games, Synot Games, Max Win Gaming, Stakelogic, Pulse 8 Studios, Peter & Sons, Neko Games, Retro Gaming, Kalamba Games, Apparat Gaming, Games Global, Light & Wonder, MahiGaming, Reel Time Gaming, Apex Gaming, Red7, 4ThePlayer, Hacksaw Gaming.
Wunderino Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. In 'Bonuses' section of this review, you'll currently find 1 bonus from Wunderino Casino based on the data from our database.
Note: Take a look at our designated Wunderino Casino bonuses page for more details about this casino's bonus offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
per month
€300,000
per day
€10,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishFinnish
English customer support
All languages
(2)
All customer support languages
EnglishGerman
English live chat
All languages
(2)
All livechat languages
EnglishGerman
Game providers
Show all
(64)
Game providers (64)
CASINO SCREENSHOTS
Positives
Popular progressive jackpot slots
Very high withdrawal limits
Simple and clean website design
Various responsible gaming options available
Live dealer games are available
Negatives
Live chat support is not available 24/7
Not all payment methods are available for all countries
Interesting facts
Small international casino
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by Wunderino Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(31)
User reviews of Wunderino Casino
This is a place to share experience with Wunderino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Rating: Unacceptable behavior of the support at Wunderino
I am shocked by the way Wunderino's customer service is treating them. My account was restricted and instead of getting a clear answer to my question, I was pressured to "get on my knees" and retract an alleged threat - and write it word for word in the chat. All this despite the fact that I have never given a bad review!
The tone of the support was rude and insulting. Instead of addressing my question about why my account was restricted, I felt blackmailed into making an apology that was completely unfounded. No attempt was made to de-escalate the situation or resolve it professionally - quite the opposite.
Treating customers like this is unacceptable. There are many other online casinos where support is respectful and solution-oriented. Wunderino should urgently rethink how they treat their players if they want to remain competitive.
Bewertung: Unakzeptables Verhalten des Supports bei Wunderino
Ich bin schockiert über den Umgang des Kundenservices von Wunderino. Mein Konto wurde eingeschränkt, und anstatt eine klare Antwort auf meine Frage zu erhalten, wurde ich dazu gedrängt, "auf die Knie zu gehen" und eine angebliche Drohung zurückzunehmen – und das Wort für Wort im Chat zu schreiben. Das Ganze, obwohl ich niemals eine schlechte Bewertung abgegeben habe!
Der Tonfall des Supports war unverschämt und beleidigend. Anstatt auf meine Frage einzugehen, warum mein Konto eingeschränkt wurde, fühlte ich mich erpresst, um eine Entschuldigung zu leisten, die völlig unbegründet ist. Es wurde kein Versuch unternommen, die Situation zu deeskalieren oder professionell zu klären – im Gegenteil.
Ein solcher Umgang mit Kunden ist inakzeptabel. Es gibt viele andere Online-Casinos, bei denen der Support respektvoll und lösungsorientiert agiert. Wunderino sollte dringend überdenken, wie sie mit ihren Spielern umgehen, wenn sie weiterhin konkurrenzfähig bleiben wollen.
Reputable online casino with good customer support.
All in all, Wunderino offers what you need to play. A large selection of slots, many deposit options and good German-speaking customer support.
Only the bonuses for regular players are too bad and there are too few of them. Therefore two stars deducted.
Contrary to the other reviews here, I can't be upset about the RTP rate because I was able to turn over a whole €1,500 from my small deposit amount of €10. Certainly an isolated case, but it's just a game of chance. Sometimes you're lucky, sometimes not. The payouts have always worked wonderfully so far. That's why all the negative reviews here should be viewed with caution.
All in all, I can recommend Wunderino but it's only worth it if there are promotions taking place. (e.g. Easter games etc.)
Seriöses Online Casino mit gutem Kundensupport.
Alles in allem bietet Wunderino, das was man zum spielen braucht. Eine große Auswahl an Slots, viele Einzahlungsmöglichkeiten und einen guten deutschsprachigen Kundensupport.
Einzig die Boni für Stammspieler sind zu schlecht und es gibt zu wenige von ihnen. Deswegen auch zwei Sterne Abzug.
Entgegen den anderen Bewertungen hier, kann ich mich über die RTP Quote nicht aufregen, da ich aus meinem kleinen Einzahlungsbetrag von 10€ ganze 1.500€ umsetzen konnte. Sicherlich ein Einzelfall, aber es ist halt Glücksspiel. Mal hat man Glück, mal nicht. Die Auszahlungen haben bisher auch immer wunderbar funktioniert. Deswegen sind die ganzen Negativbewertungen hier mit Vorsicht zu genießen.
Alles in allem aber, kann ich Wunderino empfehlen aber es lohnt sich nur dann, wenn Aktionen stattfinden. (z. B. Osterspiele etc.)
In itself a good casino with friendly employees especially marcy good slot selection payouts are fast at least for me 400 euros not even in 1 hour through paysafe cards deposit without fees super many no deposit spins if you are a depositor the welcome offer is generous deduction I have to give that Bonuses except for the welcome bonus can only be used from 20 euros
An für sich ein gutes casino mit freundlichen Mitarbeitern vorallem marcy gute slot Auswahl Auszahlungen sind flott zumindest bei mir 400 Euro nichtmal in 1std durch paysafe Karten einzahlung ohne Gebühren super viele no deposit spins wen man einzahler ist das willkommensangebot ist großzügig abzug muss ich geben da die bonis bis auf den willkommensbonus erst ab 20 Euro nutzbar sind
fast payout good friendly live chat free spins offers german license
schnelle Auszahlung guter freundlicher livechat kostenlose freispielangebote deutsche lizenz
bonus from 20 euros only usable
bonus ab 20 Euro erst nutzbar
cqx227
Unregistered user
• 1 year ago
Used to be a decent website. Have been with them since they had the sportbook!! Blocked my account and confiscated the winnings, even though it was a tiny amount of 20€! Anyway, doesn't deserve even a star!!! The Wunderino hype is long gone..
I used to like playing here, but the slots only run down, no matter whether you deposit 10 euros or win 50, you don't do it anymore.....a lot of advertising for nothing.Hands off!!!
Ich habe mal gerne hier gespielt aber die Slots laufen nur noch runter egal ob du 10 euro einzahlst oder 50 gewinnen tut man nicht mehr .....viel Werbung für nichts.Finger weg!!!
A very nice casino with many different slots. Even if the 5 second rule and the 5 minute cool down break apply, this is where it's fun to play. There are always wins, which simply increases the duration of the fun. I really like playing here.
Ein sehr schönes Casino mit vielen unterschiedlichen Slots. Auch wenn die 5 Sekundenregel und die 5 Minuten Abkühlpause gilt, hier macht es Spaß zum Spielen. Es gibt immer wieder Gewinne, was die Dauer des Spielspaßes einfach erhöht. Ich spiele sehr gerne hier.
Great selection of slots
Tolle Auswahl an Slots
Always small wins that increase the duration of the fun
Immer wieder kleine Gewinne, die die Dauer des Spielspaßes erhöhen
very pleasant to play despite the fact that it is also banned according to German... say no more automatic play and the 5 sec rule which is very stupid but ok
sehr angenehm zu spielen trotz das es auch nach deutschen verboten ausgelegt ist… sprich kein automatsches spielen mehr und die 5 sec regel was sehr doof ist aber ok
I think the game selection is totally sufficient and clear! money is paid out quickly! customer service in chat is always friendly and helpful!
ich finde die spielauswahl total ausreichend und übersichtlich! geld wird schnell ausbezahlt! kundenservice im chat ist immer freundlich und hilfsbereit!
I always have small problems when registering and the 24-hour lock button is placed inappropriately! because that happened to me not just once!
ich hab immer mal kleine probleme beim anmelden und der 24std sperre button ist iwie unpassend platziert! denn das ist mir leider nicht nur einmal passiert!
Safety Index explained
Safety Index of Wunderino Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Wunderino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about Wunderino Casino and related casinos (19)