HomeComplaintsWintopia Casino - Player's winnings were confiscated.

Wintopia Casino - Player's winnings were confiscated.

Amount: €9,135.16

Wintopia Casino
Safety Index:High
Submitted: 12 Jan 2024 | Resolved : 05 Feb 2024
Resolved Our verdict

Case closed

RESOLVED

Case summary

9 months ago

The player from Germany, who also held a Turkish passport, had encountered issues with withdrawing his winnings of 10,000 EUR from Wintopia Casino. The casino had blocked his account and withheld his winnings, arguing that Turkey was a restricted country. The player contested this. Following our intervention and mediation, the issue had been successfully resolved.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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10 months ago
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This post has been made private by Casino Guru, as requested by the casino.

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10 months ago
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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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This post has been made private by Casino Guru, as requested by the casino.

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Requested by the casino

This post has been made private by Casino Guru, as requested by the casino.

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