The player from Germany, who also held a Turkish passport, had encountered issues with withdrawing his winnings of 10,000 EUR from Wintopia Casino. The casino had blocked his account and withheld his winnings, arguing that Turkey was a restricted country. The player contested this. Following our intervention and mediation, the issue had been successfully resolved.
Wintopia Casino - Player's winnings were confiscated.
Amount: €9,135.16
Wintopia Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.4
Wintopia Casino has a Safety Index of 8.4, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
10 months ago
