Winorama Casino - Player cannot play after her deposit.

Amount: €90

Winorama Casino

Safety Index:Below average Submitted: 31 Aug 2019 | Case closed : 22 Sep 2019

Case closed Our verdict

Insufficient evidence from player

REJECTED

Case summary

5 years ago

Vera, a player from Portugal, deposited into Winorama casino and couldn’t play.

Public

Vera

Unregistered user

Belgium

Public

5 years ago

OriginalTranslation

I deposited money and I can't play

Automatic translation:

Public

Deputy Head of Data & Complaints

Public

5 years ago

Hello Vera.

Thank you very much for submitting your complaint through our website. Have you contacted the casino support about this issue? Can you see your deposits in your account balance?

Best regards, Jozef

Casino.guru

Public

Winorama Casino

Casino representative

Public

5 years ago

This response was removed by Guru Admin

Edited by a Casino Guru admin

Public

Head of Data & Complaints

Public

5 years ago

Unfortunately, we’re forced to reject this case since the player doesn’t communicate with us. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

If the player changes their mind, they have an option to reopen this case anytime.

flash-message-reviews

User reviews – Write own casino reviews and share your experience