Hi thanks for the reply.
I was eventually verified but now they did not pay me out the winnings of R56.000
They only paid out R1.400 i can believe it.
I played all the wagering that was required before i withdrew but now they tell me its void.
I did not play with a signup bonus i used my free spins which i won on. I won R77.000 but played all the way down to R67.000 to meet my wagering my account the looked like this
Bonus balance: R0.00
Withdrawlable balance: R67.000
I then withdrew R56.000 and kept the R11.000 which i played back. But now they want to come up with some loop hole not to pay well thats just wrong they should have voided the amount when i withdrew so that a person did not get there hopes up and also spent more money on there casino thinking that you won.
I am totally pissed in the way they have operated but i tell you what i will make things very difficult for them.
The first thing i will be doing is laying criminal charges against them with our police as well as the NPA and our gambling g board for operating an illegal casino because they dont have a license i see.
And i will bet reporting every single brand they own 21 dukes etc. I will also lay charges with the authorities in any country they operate and were there offices are based.
They should clearly show the actual amount that can be withdrawn i you're account and not change it when it comes time to payout as you can see in the screenshots R56.000 was approved but then changed to R1.400 that is nonsense and also there terms and co conditions are nonesense.
Do you think there is a way to sort it out without me going into fighting mode
Hi thanks for the reply.
I was eventually verified but now they did not pay me out the winnings of R56.000
They only paid out R1.400 i can believe it.
I played all the wagering that was required before i withdrew but now they tell me its void.
I did not play with a signup bonus i used my free spins which i won on. I won R77.000 but played all the way down to R67.000 to meet my wagering my account the looked like this
Bonus balance: R0.00
Withdrawlable balance: R67.000
I then withdrew R56.000 and kept the R11.000 which i played back. But now they want to come up with some loop hole not to pay well thats just wrong they should have voided the amount when i withdrew so that a person did not get there hopes up and also spent more money on there casino thinking that you won.
I am totally pissed in the way they have operated but i tell you what i will make things very difficult for them.
The first thing i will be doing is laying criminal charges against them with our police as well as the NPA and our gambling g board for operating an illegal casino because they dont have a license i see.
And i will bet reporting every single brand they own 21 dukes etc. I will also lay charges with the authorities in any country they operate and were there offices are based.
They should clearly show the actual amount that can be withdrawn i you're account and not change it when it comes time to payout as you can see in the screenshots R56.000 was approved but then changed to R1.400 that is nonsense and also there terms and co conditions are nonesense.
Do you think there is a way to sort it out without me going into fighting mode