Hello,
our decision is final. We do not see any mistake on our part. The bonus conditions are referred to in countless forms.
Before the deposit directly at the activation of the bonus, in our bonus box, we have in our menu extra a tab for the bonus conditions and if these options are not all used, then we can not help the player. He also has the possibility to ask at any time in the live chat.
In addition, we are not talking about the player has played two three rounds in a forbidden game, he has played both games over a long period of time.
The player has been refunded his deposit, which he has already cashed out and we invite him to use the 50% bonus for the second deposit and try his luck again.
Kind regard
Winfest
Hello,
our decision is final. We do not see any mistake on our part. The bonus conditions are referred to in countless forms.
Before the deposit directly at the activation of the bonus, in our bonus box, we have in our menu extra a tab for the bonus conditions and if these options are not all used, then we can not help the player. He also has the possibility to ask at any time in the live chat.
In addition, we are not talking about the player has played two three rounds in a forbidden game, he has played both games over a long period of time.
The player has been refunded his deposit, which he has already cashed out and we invite him to use the 50% bonus for the second deposit and try his luck again.
Kind regard
Winfest