The player from Kazakhstan had his account suspended and winnings voided. Furthermore, the player’s struggling to contact the casino. We rejected the complaint because the player didn't respond to our messages and questions.
Wildblaster Casino - Player’s account has been blocked and winnings confiscated.
Amount: 60,000 руб
Wildblaster Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Good afternoon!
My account was blocked, fraudulent activities were committed
and do not want to return my money honestly won 60,000 rubles
refuse to accept my request
I write on an online chat do not respond
Automatic translation:
Public
Public
4 years ago
Dear Талгат,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Please could you clarify if you have been accused of fraudulent activities or you believe the casino committed some? If it has been the casino who accused you, please, could you forward the relevant communication to petronela.k@casino.guru? I hope we will be able to help you to resolve this issue as soon as possible.
Best regards,
Petronela
