Dear stwhite1971,
We appreciate your patience regarding the withdrawal process, and we apologize for any inconvenience you may have encountered. However, we need to address some misconceptions mentioned in your complaint.
It's disappointing to learn that you consider our fair and transparent first-come, first-served withdrawal process, which complies with the clearly outlined limits in our Terms and Conditions, as a nightmare.
Based on our records, your successful completion of the verification process enabled the processing of your first withdrawal, which occurred yesterday.
As for the remaining withdrawals, they are scheduled to be processed during our Financial Department's working hours, from Monday to Friday, 9 AM to 6 PM UTC+3. You can monitor the status of your withdrawals in the History tab. Simply click on "Deposit," then navigate to the History tab to manage your transactions.
We continually strive to enhance our customers' experiences, and we believe that your gaming session and winnings provided an enjoyable time.
Should you have any further questions or concerns, please feel free to reach out to us.
Kind Regards,
Wild Tokyo Casino representative
Dear stwhite1971,
We appreciate your patience regarding the withdrawal process, and we apologize for any inconvenience you may have encountered. However, we need to address some misconceptions mentioned in your complaint.
It's disappointing to learn that you consider our fair and transparent first-come, first-served withdrawal process, which complies with the clearly outlined limits in our Terms and Conditions, as a nightmare.
Based on our records, your successful completion of the verification process enabled the processing of your first withdrawal, which occurred yesterday.
As for the remaining withdrawals, they are scheduled to be processed during our Financial Department's working hours, from Monday to Friday, 9 AM to 6 PM UTC+3. You can monitor the status of your withdrawals in the History tab. Simply click on "Deposit," then navigate to the History tab to manage your transactions.
We continually strive to enhance our customers' experiences, and we believe that your gaming session and winnings provided an enjoyable time.
Should you have any further questions or concerns, please feel free to reach out to us.
Kind Regards,
Wild Tokyo Casino representative