Wild Tokyo Casino Review

The player from Denmark was waiting for the KYC team at Wild Tokyo casino to accept four documents for address proof, hoping to retrieve funds. We requested additional information from the player regarding the provided documents. After not receiving a response, the complaint was rejected due to the player's lack of communication.

The player from Italy won 301 euros and requested a withdrawal after depositing 200 euros. They had provided all the requested documents, but the casino kept asking for a photo of a card with a name that wasn't printed on their Postepay Evolution card. Despite sending an online banking statement, support had only provided automated responses for 5 days. The Complaints Team assisted the player in getting their profile verified, and the withdrawal was eventually processed successfully. The complaint was marked as resolved.

The player from Italy had repeatedly sent documents for the KYC procedure, but her verification process was blocked on the site after exceeding the limit of attempts. Despite emailing the required documents, one day passed without a response, and her withdrawal remained pending. We requested further details on the documents submitted and any communication with the casino. However, due to the player's lack of response, the complaint was rejected.

The player from Italy had made a withdrawal request after a small win but hadn't received any money after a week, despite having completed verification procedures. He had also made unsuccessful attempts to contact the casino. We had advised the player to wait at least 14 days after requesting the withdrawal before submitting a complaint. However, the issue had been resolved shortly after the player contacted us, with the casino issuing the payment. We then marked the complaint as 'resolved'.

The player from Australia had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. The player reported that their withdrawal had been completed but not yet received, and they were unable to get a response from the KYC team. We extended the timer by 7 days but ultimately rejected the complaint due to the player's lack of response.

The player from Italy had experienced difficulties with document submission for account verification, and her submissions had been blocked. She had attempted to submit a double-sided identity card and a recent electricity bill, but the casino rejected these documents and ceased communication. Despite these verification issues, the casino had processed a withdrawal of 140 euros. The player had expressed frustration with the lack of response from the casino and had chosen to self-exclude. We were unable to assist further as the player had requested the complaint to be closed.

The player from Australia had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received yet. After she submitted her complaint, the casino responded by stating that her withdrawal process had been completed and all payments had been successfully processed. The player confirmed receiving all her withdrawals. As a result, we marked the complaint as 'resolved' in our system.

The player from Australia was facing issues in verifying his account at the Wild Tokyo casino. Even though he had provided the requested screenshots, they kept getting rejected. The player then received an update that his withdrawal request was being rejected, but later confirmed that it had been scheduled for a future date. After some time, the player confirmed the successful processing of his withdrawal. We marked the complaint as 'resolved' after the player confirmed receipt of his withdrawal.

The player from Italy had requested a withdrawal of 890 EURO from Wild Tokyo Casino. Despite having received a validation and verification email after submitting the required documents, the withdrawal hadn't been processed. He had contacted the casino several times but received no response. We had requested further details and set a timer for an additional 6 days for the casino to process the payment. The player later confirmed that he had received both payments. Consequently, we marked the complaint as resolved.

The player from Manitoba had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received at that time. After she raised her concern with us, we had advised her to be patient and fully cooperate with the casino. She later confirmed that she had received a partial payment and her account had been verified. She confirmed later that all funds had been paid out. We marked the complaint as 'resolved' in our system.

The player from Italy had faced issues with the validation of his payment method at an online casino. Despite having submitted all required documents, including a screenshot of a card replacement request, he was unable to withdraw his winnings because he couldn't provide the old card he no longer possessed. The player's account had been subsequently closed by the casino due to an alleged violation of the maximum bet condition, which the player disputed. The casino had returned the player's deposits to the original payment method. We had assessed the case and found the casino's actions to be justified due to the player breaching the maximum bet rule by purchasing bonus rounds exceeding the allowed limit.

An Italian player had completed all verification steps, including submission of ID, selfie, bank statement, and two credit cards, but was still unable to withdraw winnings and had not received any update from the casino. The casino later confirmed that the verification process had been successfully completed and that the player should have been able to withdraw their winnings. However, the player was still waiting for the payments to be processed. and we did not receive an update. Consequently, we were unable to further investigate and had to reject the complaint.

The player from Italy had experienced technical difficulties when uploading verification documents to an online casino. After winning 800 euros and requesting a withdrawal, the casino had requested account verification. However, the player had found the website interface non-responsive. The issue was eventually resolved after the player had been able to send the documentation and the casino had verified the account. Despite an initial concern about a violation of bonus rules, the casino decided to overlook the issue and had processed the player's withdrawal. The player had confirmed the receipt of all payments and expressed satisfaction with the casino's professionalism and the assistance provided by the Complaints Team.

The player from Germany had faced difficulties with withdrawal requests at Wild Tokyo08 Casino. Despite having uploaded the required documents several times, the casino continued to ask for the same documents, and did not accept his Portuguese ID card as proof of identification. After expressing his frustration, the player gambled away his balance and got his account blocked. The complaint was closed by us due to the player's decision to gamble away his balance.

The player from Greece was frustrated with the casino's demand for unusual identification documents. Due to the player's lack of response to our inquiries, the complaint could not be further investigated and was subsequently rejected.

The player from Italy had reported three deposits made through Sofort that were taken from his bank account but not credited to his casino gaming account. The online casino's support service had been unable to explain why. The player sought assistance in getting his funds returned. After reviewing the case, the casino had provided evidence that the deposits were indeed credited to the player's account and used for gaming activities. The player's account was closed at their own request due to concerns related to gambling addiction. Upon receiving the evidence, we informed the player, who then agreed to close the complaint. The issue was then resolved.

The player from Sweden had been attempting account verification since December 25th, but the casino consistently deemed the submitted documents, including a driver's license and a selfie with a passport, as inadequate. Despite numerous attempts, the player received the same response and could not get specific guidance on acceptable document submission. The player had submitted a variety of documents and formats, but the casino only approved some of them. Eventually, the casino approved the player's documents and verified the account. We marked the complaint as 'resolved' after the player confirmed the successful verification.

The player from Sweden had been trying to verify her account with Wild Tokyo Casino. Despite having submitted the necessary documents, she had received no feedback or confirmation of verification. The issue had been resolved and the player had confirmed the verification of the account was successful and later that the issue was solved. We had marked the complaint as 'resolved' in our system.

The player from Germany was experiencing difficulties withdrawing his winnings due to ongoing verification. After providing the casino with the necessary documents, his casino account was fully verified. Then, he was able to request a withdrawal. The second payment was received approximately a week after the requests were made. The complaint is resolved.

The player from Italy had submitted all required documents on 10-25 before winning €500, but after requesting a withdrawal, the casino continued to ask for additional documents. The lengthy response times and repeated requests seemed like excuses to delay payment, and the player's withdrawal remained pending. The issue was resolved when the player received an instant transfer after the documents were finally approved, although the player expressed frustration over the delays and excessive verification checks. The complaint had been marked as 'resolved' in the system.

A player from Sweden had deposited around 1500 euros and won a total of 3800 euros. After receiving a partial payout of 1500 euros, his remaining 1574 euros had been stuck due to extreme withdrawal delays, with no response from Needforspin’s support. The casino had confirmed that the verification was complete and that withdrawals were scheduled for specific dates. The player later confirmed that the funds were received. The complaint has been marked as resolved.

The player from Italy had had issues with repeated demands for document resubmission from the casino despite having provided all requested papers. This had been preventing him from claiming his 1500 euros winnings. After communication with our team, the casino had finally verified his account and paid the first installment. However, the player had reported that his account was closed with some funds still in it. After further communication and clarification, the player had confirmed that all issues were resolved. We then marked the complaint as 'resolved' in our system.

The player from Switzerland had been trying to claim winnings for over 10 days. Despite submitting numerous documents, the player had encountered difficulties due to a mismatched zip code in the account details. The casino had repeatedly requested the correct zip code, which was provided in the documents submitted by the player. After nearly two weeks, the casino had finally accepted the player's documents and the issue was resolved. The player had expressed dissatisfaction with the lengthy withdrawal process but requested the case to be closed. We had marked the complaint as 'resolved'.

The player from Germany requested a €500 withdrawal from Needforspin and subsequently closed his account. Despite receiving notification that the withdrawal was being processed, the funds have not been received. The player later confirmed he recieved the money.

The player from Germany requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Malta has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany faced a problem with a recent deposit made via Mifinity—Cash to Code, which had not yet appeared in her casino account despite confirmation from Mifinity. She found the live chat unhelpful and believed the delay might have been a tactic used by the casino, as this was not her first experience with this method of deposit. The issue was resolved when she informed the Complaints Team that she had received her winnings. The complaint was marked as 'resolved' in the system, and the player was encouraged to reach out for future assistance if needed.

The player from Portugal faced issues with a withdrawal request due to account verification. While all other documents had been approved, the proof of address was rejected because it showed a local postal code instead of the city name, despite her having provided legal documents to validate her residence. The issue was resolved after the player confirmed that the correct checks had been made. The complaint was marked as 'resolved' in the system.

The player from Denmark was missing 2250 DKK after a winning blackjack session. He had canceled a 2260 DKK withdrawal and placed bets totaling 4500 DKK, resulting in winnings of 8250 DKK, but his balance only showed 3760 DKK instead of the expected 6010 DKK. Despite support agreeing on the session details, they insisted the balance was correct. The issue was resolved after the casino corrected the balance, although the player remained dissatisfied with the casino's handling of the matter. The complaint was marked as resolved by us.

The player from Germany had reported a delayed withdrawal of €2100 from his verified Rollingslots 14 account, despite having made successful withdrawals in the past. He had been in contact with the KYC department and support daily, but had received no reasons for the delay, only being told the account was in verification mode. The casino later explained that the delay had been due to a need for additional verification documents, including information about a credit card used a few times in the past. The player subsequently received his full withdrawal amount in three installments of €700 each.

The player from Greece had faced issues verifying his Rolling Slots Casino account due to difficulties in providing an acceptable proof of residence. Despite having submitted his mobile phone bill and house contract, his documents were initially not accepted. However, after communicating with the Complaints Team, the casino had verified his account and he had received his payment. The complaint had been successfully resolved and was subsequently closed in the system.

The player from Italy is having difficulty withdrawing money from the casino because the casino is requesting an excessive amount of documentation. Despite numerous submissions of the requested documents, the player keeps receiving notice of missing documentation. Player’s complaint has been resolved successfully.

The player's account got blocked due to failed verification. Although the casino behaved according to its T&C, the case was closed as unresolved because we were convinced that this case could have been handled better. The casino asked us to reopen this complaint. Consequently, we closed the case as resolved after the player informed us via email that the issue had been successfully resolved.

The player from Australia was experiencing difficulties withdrawing her winnings due to the limited availability of payment methods. Although the player stopped responding, the casino provided us with the information that the player was successfully verified, and a new withdrawal was completely processed via an alternative payment method. Therefore, we consider the complaint resolved.