Wild Tokyo Casino Review

The player from Italy had requested a withdrawal of 890 EURO from Wild Tokyo Casino. Despite having received a validation and verification email after submitting the required documents, the withdrawal hadn't been processed. He had contacted the casino several times but received no response. We had requested further details and set a timer for an additional 6 days for the casino to process the payment. The player later confirmed that he had received both payments. Consequently, we marked the complaint as resolved.

The player from Manitoba had been waiting for a withdrawal for less than two weeks. Unfortunately, her payout hadn't been received at that time. After she raised her concern with us, we had advised her to be patient and fully cooperate with the casino. She later confirmed that she had received a partial payment and her account had been verified. She confirmed later that all funds had been paid out. We marked the complaint as 'resolved' in our system.

The player from Italy had faced issues with the validation of his payment method at an online casino. Despite having submitted all required documents, including a screenshot of a card replacement request, he was unable to withdraw his winnings because he couldn't provide the old card he no longer possessed. The player's account had been subsequently closed by the casino due to an alleged violation of the maximum bet condition, which the player disputed. The casino had returned the player's deposits to the original payment method. We had assessed the case and found the casino's actions to be justified due to the player breaching the maximum bet rule by purchasing bonus rounds exceeding the allowed limit.

An Italian player had completed all verification steps, including submission of ID, selfie, bank statement, and two credit cards, but was still unable to withdraw winnings and had not received any update from the casino. The casino later confirmed that the verification process had been successfully completed and that the player should have been able to withdraw their winnings. However, the player was still waiting for the payments to be processed. and we did not receive an update. Consequently, we were unable to further investigate and had to reject the complaint.

The player from Italy had experienced technical difficulties when uploading verification documents to an online casino. After winning 800 euros and requesting a withdrawal, the casino had requested account verification. However, the player had found the website interface non-responsive. The issue was eventually resolved after the player had been able to send the documentation and the casino had verified the account. Despite an initial concern about a violation of bonus rules, the casino decided to overlook the issue and had processed the player's withdrawal. The player had confirmed the receipt of all payments and expressed satisfaction with the casino's professionalism and the assistance provided by the Complaints Team.

The player from Germany had faced difficulties with withdrawal requests at Wild Tokyo08 Casino. Despite having uploaded the required documents several times, the casino continued to ask for the same documents, and did not accept his Portuguese ID card as proof of identification. After expressing his frustration, the player gambled away his balance and got his account blocked. The complaint was closed by us due to the player's decision to gamble away his balance.

The player from Greece was frustrated with the casino's demand for unusual identification documents. Due to the player's lack of response to our inquiries, the complaint could not be further investigated and was subsequently rejected.

The player from Italy had reported three deposits made through Sofort that were taken from his bank account but not credited to his casino gaming account. The online casino's support service had been unable to explain why. The player sought assistance in getting his funds returned. After reviewing the case, the casino had provided evidence that the deposits were indeed credited to the player's account and used for gaming activities. The player's account was closed at their own request due to concerns related to gambling addiction. Upon receiving the evidence, we informed the player, who then agreed to close the complaint. The issue was then resolved.

The player from Sweden had been attempting account verification since December 25th, but the casino consistently deemed the submitted documents, including a driver's license and a selfie with a passport, as inadequate. Despite numerous attempts, the player received the same response and could not get specific guidance on acceptable document submission. The player had submitted a variety of documents and formats, but the casino only approved some of them. Eventually, the casino approved the player's documents and verified the account. We marked the complaint as 'resolved' after the player confirmed the successful verification.

The player from Sweden had been trying to verify her account with Wild Tokyo Casino. Despite having submitted the necessary documents, she had received no feedback or confirmation of verification. The issue had been resolved and the player had confirmed the verification of the account was successful and later that the issue was solved. We had marked the complaint as 'resolved' in our system.