Wild Pharao Casino - Player’s withdrawal has been delayed.

servant made 3 withdrawals on wildpharao 2022-04-29 and has not received the money has tried to reach them by email but they do not respond!

is full verified on my account added with crypto and want to withdraw the same it still says cancel on status and not Processed yet.

do not know what to do, put in with bonus and filled everything about them to be able to take out on the page?

Dear Ymadzz,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem. Have made any successful withdrawals before? Do I understand correctly that you have accumulated your winnings with a bonus?

Additionally, if there is any relevant communication between you and the casino, please, forward it to kristina.s@casino.guru.

I hope, we will be able to help you to resolve this case as soon as possible. Thank you in advance for your reply.

Best regards,

Kristina

Hi again have not made any Withdrawals on the page are my 3 first, have tried to get in touch via Mail but have not received a response

Thank you very much Ymadzz for your reply. I will now transfer your complaint to my colleague Viliam (viliam.v@casino.guru) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello Ymadzz,

I looked at your complaint and will do my best to help you. I would like to invite Wild Pharao Casino into this conversation. Casino, can you please specify what is the problem with the player’s withdrawal?

l mean its just sad that a have wait 30days and its have not even got Processed on the status on the withdraw.

and a see other user that have got there status Processed in like 5days and l have to wait for 30days and more its just sick too see and not get answer!

Dear Ymadzz,

I have escalated the issue once again. We will working on it and will come back to you till the end of the week

Best Regards

WildPharao Support Team

I hope I get answers they have gone too far now and no answers that they have not even been treated on the status of withdraw a completely sick !!!!

Wildpharao has not returned than what is a problem for my withdrawal! sick that you say you should answer me at the end of the week and they are today, and no answer !!!!! how to contact them game license that they have ??

We would like to ask the Wild Pharao Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Dear Ymadzz,

you can contact the license provider here: certria@gaminglicences.com

Dear Wildpharao

l really want to know what the problem is, beacuse a dont want to do a complain on your license!!

and one more qustion I see other people getting paid befor me who haven't waited as long as me why is it that??

We would like to ask the Wild Pharao Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

hi my 3/4 withdraw was Processed yesterday the other one was Declined but did not get the money back on the site they just took my 400euro what do a do

they say its will take 2/3 days to get they money so hope a get it this week that comes!!!

Dear Ymadzz,

did you get all of your winnings, please?

have not received anything yet in my bank account !! it says that they can take 3 days but have not received anything yet !!!

Wildpharao does not seem to answer so I do not know if I will get this money !!!

I apologize, but since we haven’t received any explanation and evidence from the casino regarding the issue, we can not continue resolving this complaint and we are forced to close it as ‘unresolved’.

I am very sorry I couldn't help more, but at least closing this complaint as unresolved will negatively influence the Casino's rating and other players can read about your experience in our review.

I hope you won't come across a problem like this again.

The Casino can ask to reopen this complaint anytime.