HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All23,901Opened763Unresolved3,190Resolved6,918Rejected13,030
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

9d 17h 50m 7s

Disputed amount: €297

Betovo Casino - Withdrawal of player's winnings has been delayed.

Betovo Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for a delayed payment

11d 16h 56m 58s

Disputed amount: Mex$3,020

Claps Casino - Player’s winnings haven’t been received yet.

Claps Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for a delayed payment

12d 16h 48m 19s

Disputed amount: €500

MrWest Casino - Withdrawal of player's winnings has been delayed.

MrWest Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for player to reply

6d 10h 27m 53s

Disputed amount: £600

Doctor Spins Casino - Player’s withdrawal has been delayed.

Doctor Spins Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 17h 59m 31s

Disputed amount: €900

Rolling Slots Casino - Player's account verification is delayed.

Rolling Slots Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 20h 4m 53s

Disputed amount: €300

Oshi Casino - Player's withdrawal has been delayed.

Oshi Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for a delayed payment

8d 8h 1m 59s

Disputed amount: €700

Goldspin Casino - Withdrawal of player's winnings has been delayed.

Goldspin Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for Casino Guru to reply

6d 9h 43m 49s

Disputed amount: €3,761

LiraSpin Casino - Player's account is delayed due to verification issues.

LiraSpin Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for a delayed payment

7d 7h 44m 20s

Disputed amount: €6,500

Kingmaker Casino - Player’s withdrawal has been delayed.

Kingmaker Casino
 Submitted: 27 Mar 2025
Opened Current status

Waiting for a delayed payment

7d 7h 41m 3s

Disputed amount: €600

Zip Casino - Player claims that payment has been delayed.

Zip Casino
 Submitted: 27 Mar 2025
Show more complaints (+10)
Showing 1 - 10 of 23,901 complaints
1 2...2,391
Go to pageof 2,391 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news