The player from Greece is dissatisfied with the casino RTP. We closed the complaint because the player didn't reply to our questions and messages.
The worst thing by far... it cost me 200 euros and the best return was 11 euros.. who can I contact to check their fruits??
Dear Theopistos21,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Wazamba Casino. I’m afraid I will need more information regarding your problem.
Please could you elaborate?
Do I understand correctly you have an issue related to the casino RTP? (return to player, or payout ratio)
Could you explain what the disputed amount (€100,000) represents in this case?
I will be waiting for your reply patiently.
Best regards,
Tomas