Wanted Win Casino - Player's withdrawal is delayed due to KYC issues.

Gave all my documents they simply won’t finish my kyc

Dear Vicwalker,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wanted Win Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please list which document you submitted so far?
• Which documents did the casino accept and which it didn't?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Vicwalker,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.