The player from Germany has been trying to contact casino support without being successful. We rejected the complaint because the player didn't respond to our messages and questions.
I wrote the support several times, an employee comes into the chat and has been able to ignore me for an hour. I do not recommend this casino to anyone because there was no more message except "wait a minute". This is pure cheek and has never happened to me anywhere else LG
Dear Tim,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Why you have been trying to contact casino support? Was your withdrawal delayed? Could you please elaborate? I will be waiting for your reply patiently.
Best regards,
Petronela