VipSlots Casino - Player’s account has been blocked.

i had an account at this casino and after i made deposit after deposit from out of the blue they closed the account with no reason 0 reason at all there are no multiple accounts just the one, they let you deposit after deposit and then close your account without cause giving you zero chance of rewinning some of it back..

Dear Peggy,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you been accused of opening multiple accounts? Did you redeem any Welcome bonus when depositing funds in to your account? If there’s any relevant communication, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply. 

Best regards,

Petronela

Dear Peggy,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.