The player from Brazil's account is blocked immediately after making a deposit of 200 BRL, with no opportunity to place a bet.
I just deposited 200 BRL and immediately received this message right after the deposit I'm honestly SHOCKED by what happened. I've never seen a casino just block you right after a deposit was made, without even having time to PLACE A BET. LOL
Dear axienewdson01,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Viking Luck Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas