The player from Poland faced difficulties in withdrawing money from the casino. Due to the player's lack of response to the Complaints Team's inquiries, an investigation could not be conducted. As a result, the complaint was rejected.
Hello jarczan86,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Verde Casino. Please allow me to ask you a few more question before we would move forward.
I would like to ask you to respond directly here in complaint by writing your text here, not sending screen shots.
Looking forward to your answer.
Regards,
Nick