Hi sachihayumi,
I'm taking over your complaint.
Dear Vegas Rio Casino team,
Our position, as Nick mentioned above, is that casinos should pay the players their winnings if they grant them bonuses. The bonuses are promoted the same way to all players and therefore all players should have the chance to win. If you want to restrict players from some countries, don't let them activate the bonuses.
Hi sachihayumi,
I'm taking over your complaint.
Dear Vegas Rio Casino team,
Our position, as Nick mentioned above, is that casinos should pay the players their winnings if they grant them bonuses. The bonuses are promoted the same way to all players and therefore all players should have the chance to win. If you want to restrict players from some countries, don't let them activate the bonuses.