HomeOnline CasinosVegas Rio Casino Review
Vegas Rio Casino Review

Casino closed

Vegas Rio Casino has been closed and no longer operates.

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2020
> $1,000,000
Casino operates without an official license!
OverviewUser reviews33Safety Index explainedDiscussion7

Casino closed

Vegas Rio Casino has been closed and no longer operates.

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Vegas Rio Casino Review

We've thoroughly reviewed Vegas Rio Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Vegas Rio Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

Vegas Rio Casino is operating without a valid license.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 143 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Vegas Rio Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Vegas Rio Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers

  • Betsoft Gaming
  • Iron Dog Studio

Positives

  • More variants of first deposit bonus
  • Unlimited monthly withdrawals
  • Live chat support is available 24/7

Negatives

  • No license
  • Many restricted countries
  • Only one currency is accepted

Interesting facts

  • Small international casino
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 12 Jul 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Vegas Rio Casino bonuses

Browse all bonuses offered by Vegas Rio Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (33)

User reviews of Vegas Rio Casino

This is a place to share experience with Vegas Rio Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 33 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

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• 9 months ago
I signed up and used the free chip and completed all of the wagering requirements . I had to verify my account which I did - took at least 2 weeks to do after sending the same
documents numerous times . I was told my account was verified and my withdrawal by bank transfer was processed . After many weeks of not getting it and chatting with numerous agents who all said it was being processed I finally got an agent who said they don’t do bank transfer just bitcoin. So I had to cancel
the withdrawal and do a new one with bitcoin. This was the first week of May . It is now 5 weeks later and after speaking to numerous agents who say it is being processed the latest agent today says I don’t have enough balance (they now say $225) in my account to withdraw . However , up until a week ago I did have the balance in there (up
to $500)balance . So when the withdraw was processed and the many weeks later it was pending I had the balance on the account . This process has been going for a long time now and will probably never get anything . Was a waste of time. The withdrawal process started in March it is now June
• 10 months ago
I started playing with a 125 dollar bonus and I've been playing for 5 maybe 6 days and it provides no clear indication of when you have met playthru requirements so I chatted up the staff and was told they can't tell me my playthru till I'm verified which is strange ,but I sent in verification and I haven't heard back I suspect they're waiting for me to lose the money I've accumulated but I'm going to jus stop playing now and wait for verification to to be accepted but from what I'm reading here I'm very doubtful I'll ever see a nickel no matter what ,I'll update and tell the result after they verify me
  • Games payout good
  • Suspicious acting
  • Rude staff
  • Shady tactics to delay payout
• 11 months ago
STAY AWAY these guys will do absolutely everything they can to avoid paying out. If you don't give up and keep coming at them with hard to deny/reject documents and keep after them they'll just go ghost. they don't follow their own policies. The CSR staff is either incompetent, trained to avoid helpful solutions, or their system for tracking accounts/wagering/and payouts is absolute garbage.
  • The slots may be slightly more giving than average but its irrelevent as they don't payout
  • Shady support staff
  • questionable CSR staff
  • Don't follow their own policies
  • unresponsive if it would cost them to payout
  • if payouts were actually paid the timeline is nearly 2wks-even on crypto
• 1 year ago
I signed up and played with their welcome NDB. I met the insanely high playthrough requirement and followed all their terms and conditions. I made a payout request which was repeatedly denied as they wanted me to send in personal information and ID (to be expected) - I sent my KYC documents in 4 times (yes, four times I emailed them the document) and each time they canacled my withdrawal request stating they needed my KYC documents. 

finally two weeks later my KYC documents were approved. I made another withdrawal request which was finally being processed. Keep in mind this is a crypto currency payout (bitcoin) which should be instant as with most other casinos. It has now been two months since my documents were approved and more than two months since I requested payout of my winnings. 

I have contacted support at least a dozen times, via email and live chat. Each time they tell me the same thing "someone will contact you via email" and that email never ever arrives. 

they have no phone number and no credibility. DO NOT PLAY HERE YOU WILL NOT RECIEVE ANY WINNINGS. They violate their own terms and conditions and there is nothing you can do to stop them. No casino should take months to honor their obligations and pay out your legitimate winnings. Beware do not trust this scam casino
  • Attractive welcome bonus
  • Does not payout
  • Poor customer service
  • Scam casino
• 1 year ago
🌟It is a casino where you can not withdraw Note → If you write here and make a claim here, you can withdraw. I submitted a withdrawal request of $100 at the first English-only casino. At first, I submitted my driver's license and resident's card in Japanese, but it was NG. Authentication was okay, but this time I was told that I could not withdraw unless it was over $100 after subtracting the $50 no deposit bonus. Luckily it increased to $180 in slots. When I tried to withdraw again, I was asked to wait for more than 2 weeks until the review was completed.
I was told that I could withdraw money if I prepared the documents, but after waiting for a long time, I was finally told that the country was out of support.
It's a malicious casino that always changes what it says and doesn't let you withdraw anything.
A casino that won't let you withdraw even $100. It was my first English-only casino, and I was in a relationship forever out of curiosity, but it was too cruel.

Finally, I told them that I would write everything up until now on the bulletin board. Write your claim here and if it is approved. No, no, I was able to withdraw.
If you can't withdraw, let's write
  • access is relatively good
  • I was able to withdraw the profit I got from the casino after writing a complaint that I could not withdraw it
• 1 year ago
More than a month ago I tried to verify my account but this is a casino with predatory terms since the document verification process is predatory so they ask for documents in English which makes it very difficult for places where the English language is not official The case that they have refused to verify my account despite the fact that my license was accepted but my gas receipt was not because they want me to take it with a notarial translator and translate and certify it! What's more, I don't have the slightest idea where that is done and if it exists for the ridiculous amount of $66 they don't pay and they will make thousands of excuses for not doing it, I don't understand why they give it a good reputation if the casino is very bad
  • online care
  • new player bonus
  • bitcoin withdrawals
  • predatory terms
  • They don't help you verify your account
  • lousy customer service
• 1 year ago
Great casino! lots of games and good customer support and easy sign up...would definitely recommend to other users and play here again.
  • Friendly customer support
  • Wide range of games
  • Great offers like No deposit free chip
Safety Index explained

Safety Index of Vegas Rio Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vegas Rio Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Operates without a license

Complaints about Vegas Rio Casino and related casinos (10)

10All0Opened5Not solved3Solved2Rejected

Complaints directly about Vegas Rio Casino

Discussion

Vegas Rio Casino Discussion

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Payment methods

Vegas Rio Casino payment methods

Currencies
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