This review examines Vegas Rio Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Vegas Rio Casino has an Above average Safety Index of 7.0, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Proceed with reading our Vegas Rio Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of Vegas Rio Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Vegas Rio Casino, we read and assessed Terms and Conditions of Vegas Rio Casino in-depth. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.
Based on our estimates or gathered data, Vegas Rio Casino is a small to medium-sized online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, Vegas Rio Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, Vegas Rio Casino has achieved a Safety Index of 7.0, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.
T&Cs of Vegas Rio Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Vegas Rio Casino to be mostly fair.
Note: You can find our specific findings from the T&Cs evaluation here.
Vegas Rio Casino player complaints
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 143 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Vegas Rio Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Vegas Rio Casino has a Bad User feedback score based on the 33 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of Vegas Rio Casino
Vegas Rio Casino has estimated annual revenues higher than $1,000,000. This makes it a small to medium-sized online casino according to our classification.
To our knowledge, Vegas Rio Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Vegas Rio Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Vegas Rio Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Vegas Rio Casino as good.
Vegas Rio Casino slots and casino games
Vegas Rio Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Other card games, Crash games.
The casino's game library includes titles from 2 providers. This includes Betsoft Gaming, Iron Dog Studio.
Vegas Rio Casino bonus offers and codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from Vegas Rio Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Vegas Rio Casino bonuses.
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Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
Crash games
Language options
English website
English customer support
English live chat
Game providers
Positives
More variants of first deposit bonus
Unlimited monthly withdrawals
Live chat support is available 24/7
Negatives
No license
Many restricted countries
Only one currency is accepted
Interesting facts
Small international casino
All deposits need to be wagered 1x before withdrawal
Browse all bonuses offered by Vegas Rio Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(33)
User reviews of Vegas Rio Casino
This is a place to share experience with Vegas Rio Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I signed up and used the free chip and completed all of the wagering requirements . I had to verify my account which I did - took at least 2 weeks to do after sending the same documents numerous times . I was told my account was verified and my withdrawal by bank transfer was processed . After many weeks of not getting it and chatting with numerous agents who all said it was being processed I finally got an agent who said they don’t do bank transfer just bitcoin. So I had to cancel the withdrawal and do a new one with bitcoin. This was the first week of May . It is now 5 weeks later and after speaking to numerous agents who say it is being processed the latest agent today says I don’t have enough balance (they now say $225) in my account to withdraw . However , up until a week ago I did have the balance in there (up to $500)balance . So when the withdraw was processed and the many weeks later it was pending I had the balance on the account . This process has been going for a long time now and will probably never get anything . Was a waste of time. The withdrawal process started in March it is now June
I started playing with a 125 dollar bonus and I've been playing for 5 maybe 6 days and it provides no clear indication of when you have met playthru requirements so I chatted up the staff and was told they can't tell me my playthru till I'm verified which is strange ,but I sent in verification and I haven't heard back I suspect they're waiting for me to lose the money I've accumulated but I'm going to jus stop playing now and wait for verification to to be accepted but from what I'm reading here I'm very doubtful I'll ever see a nickel no matter what ,I'll update and tell the result after they verify me
STAY AWAY these guys will do absolutely everything they can to avoid paying out. If you don't give up and keep coming at them with hard to deny/reject documents and keep after them they'll just go ghost. they don't follow their own policies. The CSR staff is either incompetent, trained to avoid helpful solutions, or their system for tracking accounts/wagering/and payouts is absolute garbage.
The slots may be slightly more giving than average but its irrelevent as they don't payout
Shady support staff
questionable CSR staff
Don't follow their own policies
unresponsive if it would cost them to payout
if payouts were actually paid the timeline is nearly 2wks-even on crypto
I signed up and played with their welcome NDB. I met the insanely high playthrough requirement and followed all their terms and conditions. I made a payout request which was repeatedly denied as they wanted me to send in personal information and ID (to be expected) - I sent my KYC documents in 4 times (yes, four times I emailed them the document) and each time they canacled my withdrawal request stating they needed my KYC documents.
finally two weeks later my KYC documents were approved. I made another withdrawal request which was finally being processed. Keep in mind this is a crypto currency payout (bitcoin) which should be instant as with most other casinos. It has now been two months since my documents were approved and more than two months since I requested payout of my winnings.
I have contacted support at least a dozen times, via email and live chat. Each time they tell me the same thing "someone will contact you via email" and that email never ever arrives.
they have no phone number and no credibility. DO NOT PLAY HERE YOU WILL NOT RECIEVE ANY WINNINGS. They violate their own terms and conditions and there is nothing you can do to stop them. No casino should take months to honor their obligations and pay out your legitimate winnings. Beware do not trust this scam casino
🌟It is a casino where you can not withdraw Note → If you write here and make a claim here, you can withdraw. I submitted a withdrawal request of $100 at the first English-only casino. At first, I submitted my driver's license and resident's card in Japanese, but it was NG. Authentication was okay, but this time I was told that I could not withdraw unless it was over $100 after subtracting the $50 no deposit bonus. Luckily it increased to $180 in slots. When I tried to withdraw again, I was asked to wait for more than 2 weeks until the review was completed. I was told that I could withdraw money if I prepared the documents, but after waiting for a long time, I was finally told that the country was out of support. It's a malicious casino that always changes what it says and doesn't let you withdraw anything. A casino that won't let you withdraw even $100. It was my first English-only casino, and I was in a relationship forever out of curiosity, but it was too cruel.
Finally, I told them that I would write everything up until now on the bulletin board. Write your claim here and if it is approved. No, no, I was able to withdraw. If you can't withdraw, let's write
More than a month ago I tried to verify my account but this is a casino with predatory terms since the document verification process is predatory so they ask for documents in English which makes it very difficult for places where the English language is not official The case that they have refused to verify my account despite the fact that my license was accepted but my gas receipt was not because they want me to take it with a notarial translator and translate and certify it! What's more, I don't have the slightest idea where that is done and if it exists for the ridiculous amount of $66 they don't pay and they will make thousands of excuses for not doing it, I don't understand why they give it a good reputation if the casino is very bad
Hace más de un mes trate de verificar mi cuenta pero este es un casino con términos predatorios ya que el proceso de verificación de documentos es predatorio por lo que piden documentos en inglés lo que lo hace muy difícil para lugares que el idioma inglés no es oficial el caso que se han negado a verificar mi cuenta pese a que mi licencia fue aceptada pero mi recibo de gas no por que quieren que lo lleve con un traductor notarial y lo traduzca y certifique ! Es más no tengo ni la más mínima idea donde se hace eso y si es que existe por la risoria cantidad de $66 ellos no pagan y pondrán miles de excusas para no hacerla no entiendo por que le dan buena reputación si es muy malo el casino
Great casino! lots of games and good customer support and easy sign up...would definitely recommend to other users and play here again.
Friendly customer support
Wide range of games
Great offers like No deposit free chip
Safety Index explained
Safety Index of Vegas Rio Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Vegas Rio Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
